Executive Automotive Inc

"If I could give more than 5 stars I would because the service I received deserves more than 5 stars! Latchman (Latch) is the owner and he went above and beyond with his communication on what was going on and where they were at in fixing my vehicle. And if I needed to contact him for any reason, he was very easy to reach. When receiving my car back, I was shocked at how clean it was!! I car was FILTHY as it had not been cleaned in probably 2 years. His detailing team really had to put a lot of hard work into getting my car as clean as it is. I was definitely it expecting that amount of effort. Especially from my experience with previous body shops, my car has never been dirtier going in but has never looked cleaner when getting it back! I highly recommend this body shop for any of your car needs!!"

"Want my honest opinion? This experience has been great! Latch has been nothing but honest with me each time I have brought my vehicle to him. Most mechanics like to freak people out or rip them off, but this man tells it like it is. Not only that, but he has tried to teach me/help me understand the mechanics of the vehicle, something not a lot of people do, and something I really do appreciate. If I have a concern, he has helped me understand why it is/is not doing what I am concerned about. All this on top of a great personality…I will definitely continue coming back. Definitely recommend!"

"I blew my tire late one night so I had to call a towing company and they were so helpful and understanding and even gave me a ride home. If I ever need another tow I will definitely call them again!"

"15 out of 10 review for latch and his team , truly amazing people I was involved in a accident and my insurance wanted to total loss my vehicle upon taking it to their collision center witch would have put me in a horrible position financially , I was looking at shops on google and found his in my area , latch took another look at the vehicle and showed me places where I could cheaper parts at the same quality , he worked with the insurance adjuster to make sure the vehicle was repaired correctly and it came out amazing , the repair process took slightly longer than the insurance quoted but he covered my rental for a additional 4 days witch im grateful for and got me back in my car , definatly will keep coming to him in the future"

"Update: I found my vehicle with no help from the owner. It is locked in a tow yard with the side doors off open to the rain. It is now ruined. The owner of the lot won't let me tow the vehicle as he's holding all the vehicles as collateral because Latch has not paid rent. Latch ruined a $14,000 RAV4 and took the insurance money. Previous: My vehicle has been at this shop since March 21, 2023. I am getting no response from Latchman Singh as to when my vehicle will be ready. Latch has promised over and over that it will be ready "next week". This has gone on for months. Progressive insurance has paid $7851.25 to this shop for repairs that have not been completed. There is now a sign on the door of 6562 University Blvd that indicates Executive Auto has moved and the new owner has no forwarding address. I have no idea where my vehicle is or I'd pick it up and tow to a facility who will actually repair the vehicle."