Affordable Alignment & Auto Service

"Amazing services! Needed an alignment and oil change for my truck and now my truck is running smoothly again. The team was friendly and Stephanie at the front desk was very helpful and knowledgeable. This will be my go to for all auto services."

"Thank you for the great service. Looks and feels great after A+ work. Everyone is very friendly. Perfectly aligned after being told by 5 shops it can't be done."

"This place charged $34 for a filter, $17 for supplies that don’t exist and $220 in labor for 5 minutes worth of work for a total of $292.18 The girl behind the counter said the $220 was for “diagnostics” and labor. The mechanic who did the work immediately told me when I pulled up that he could hear that the blower motor was working fine, so it was either the actuator or a dirty filter. He immediately pulled down the glove box out in two minutes and saw the filter was dirty. With the filter out the air conditioning worked perfectly so he determined in two minutes that all we needed was a new filter. I waited in the car for 20 minutes and the filter arrived and was installed in less than 5 minutes. I questioned the almost $300 bill and was insulted by the cashier, was told I wasn’t gouged said they have to charge for labor and “diagnostics”. I was made to feel as if this was my first trip to a mechanic. Keep in mind earlier I explained that I had witnessed the diagnosis and it took 5 minutes and that’s being generous. I thought to myself even if they charge me a one hour minimum for a 5 minute “diagnosis” of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. I’m I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price. The actual labor was 5 minutes and they had the audacity to charge $220. They were incensed and indignant when I questioned it. I, and my neighbors have given this business thousands of dollars over the last several years and I will do everything in my power to make sure that none of us ever spend another cent with them."

"Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me."

"I would recommend Affordable Alignment and Auto Service to anyone over any mechanic shop out there I worked for another shop but I would still take my car to them at Affordable they may not be the biggest shop but they will always be the best shop in my book. They are a real family owned shop and make you feel good about the work that gets done. They have been my mechanic for going ten years there. Thank you Jennifer Lynn Tench and Peanut for all you do and have done for us Sincerely The Scotts."