Tire Kingdom

"The mechanics at this shop are dangerously incompetent. They originally quoted me $1100 to do a full brake job and said it would be done same day. Well 3 days later and two incorrectly ordered parts they told me the job would now cost $2600 because I needed parking brake shoes. I told them right then and there to stop what they were doing and I wanted my vehicle back I would pay for the front brakes and get the rest of the job completed at tire choice where they only wanted $300 to do what tire kingdom was trying to charge me $1500 for. Sadly that was not the end of it they did not reinstall my caliper bolts either correctly or at all because when my truck started making a noise I notice the bolts were COMPLETELY missing! They towed my vehicle back to the shop and told me they had inspected it for damage and replaced the bolts but that I was lucky and everything looked ok. At this point I had lost faith so I checked their work at tire choice and they discovered the brake line was bent and twisted almost 90 degrees and frayed. I contacted corporate and was told I would get a call from the regional manager in 1-2 days. 4 days later after repeatedly calling for the two days after the 24-48 hour time frame I finally got in contact with John he told me they would not refund me they, would not pay for another shop to fix it and that my only option was to take it back to the shop that had already screwed me 3 times to have it fixed. He said he was as high up in management as I would get with my issue and if I didn’t like his resolution too bad so sad. Scott was the manager of the store that assured me my vehicle was safe to drive when it went obviously wasn’t multiple times. Sam was the service manager and had maybe the worst attitude out of them all we shared words on the matter. The tech that actually performed my service was Mitchel. Hope this helps watch out for this place!!!"

"Remarkable experience! The technicians at Tire Kingdom are impressively fast and friendly. Their efficiency ensures a swift service, while their friendliness creates a welcoming atmosphere. Highly commendable service that aligns with top-notch professionalism. If your in Odessa area definitely consider Tire Kingdom."

"Amazing people. They are honest and reliable and professional. I had 4 calibers, 4 rotars and brake pads changed, air conditioning recharged and it all has been done in a day with a good price. They have also offered 90 days same as cash offer which let's you pay weekly with small amount. Special thanks to Sam and Jeremy on top."

"Great service - I had a flat tire when I went out to my car this morning. I pumped it up and drove to Tire Kingdom. They were able to take my car in very quickly and patched where a screw had punctured the tire. In and done in no time!"

"I found a nail on one of my tires so I brought my car to the shop this morning to get it repaired. Scott greeted me the moment I walked in and told me that they were short handed but he will do his best to have my repair completed by mid afternoon. Well, to my surprise they finished much sooner than expected and he paid for my invoice as well. Honestly, this was totally unexpected but much appreciated. I recommend this shop to anyone, their customer service is superb! Thanks guys! God bless."