Advance Auto Parts

"Worst customer experience ever!!! How come you buy something at this store and if that part doesn’t work or is bad you can’t return it? How you know if a auto part doesn’t work or is good or bad if you doesn’t try it? How you won’t take it if you bought it less than a week? Well this just happen at this store!! Manager name Mary! 2/1/2024 at around 3:00pm. Sarcasm, laughing at the customer, no manners and I was there, I saw it, and I have to leave because I was embarrassed of how this woman ( NOT A LADY) treat this customer! I won’t patronize this place ever again! And I’ll make sure to spread this situation in all social media that I can! This customer was so nice and human that even when this … ignore him and she refuse to help, he just bless her and she just laughed at him… OMG! She should be working with machine because not even with animal!! Wrong place to have her! Wrong place to be! Wrong place to go! Store - 6821 14321 Spring Dr Spring Hill, Fl 34609"

"I like the vibe I get from Advance Auto parts. Auto Zone makes me feel like I'm getting ripped off, but not at Advance. The associates at Advance are very trustworthy in my eyes, Thank goodness their still in business, otherwise I'd be riding a bike. Great place."

"Awesome employees at this store!! Came in at dark right before close after my headlights went out in a carwash, Tyler, Brandon and Blake all stayed for almost an hour after work to help me install lights so I could get home safely. This is above and beyond customer service, not enough people in the world like them!"

"Shopped online, had the Fram filters I needed, ordered & while the wife was grocery shopping it was ready. They were waiting for her when she got there. Love online order & store pickup, such a time saver. Thanks for being on point y'all!"

"Easy Battery Change Out - ordered online, then got an email when it was ready. Dropped by the store, the tech (Andrew W.) wheeled out the tools and quickly swapped the battery. He also attached a back-up battery to car computer (ECU?) so I would not lose my presets or other information in the system. New battery was dated the current month and year, so they sell a lot of batteries! I get anxious over this kind of stuff, but found this so easy that I should have done it a few months ago (before I needed a jump). Thanks Advance for making this fast and easy."