Pool Authority

"Very disapointed with the work they in my house. They did the plaster and left it feeling like sand paper and they dont want to take responsibility. They came to fix an error in the plaster, they scraped it making a deep line and never came back to fix it. Now it looks even worse. Stay away!"

"We hired this company to replace the module for our pool pop ups. The company came out and replaced the module for $875 that was paid on the spot. They were also supposed to replace the pop ups but they were on back order. After a few months and many phone calls checking on the status the pop ups were installed. We were not notified they were installed they just showed up. They sent us an invoice for a price that was not what was quoted. My husband sent them what we were quoted and we never got a response, this was Oct 13. Today this company CAME INTO MY YARD AND REMOVED THE POP UPS THAT THEY AHD INSTALLED AND JUST LEFT THE OLD ONES IN A BAG! THEY TRESPASSED ONTO MY PROPERTY WITHOUT ANY NOTICE WHILE I WAS NOT HOME! MY NEIGHBOR SAW THE SAME TRUCK WHEN THEY INSTALLED THE MODULE. This company lacks communication, honesty and integrity. If they do not respond to our calls or emails by Monday we will be contacting police. DO NOT RECOMMEND. BEWARE!!!!! Edit to response from company: We have emailed 2x and called 2x to resolve this miscommunication of price quote and you guys have NOT responded. We are not trying to get out of paying you for the service we just wanted for pay what was agreed upon with Luis (who has left your company). The fact of the matter is your company does not respond back to their customer, I stead you show up unannounced to their residence when they are not home, WITHOUT PERMISSION…which is very unprofessional! We emailed you Oct 13 and called and emailed you Friday 11/4 when you came unannounced to our home to try and resolve this and you have yet to respond but yet you responded to my review. Not great business practices."

"I am very late writing this review, but better late than never! Our experience with John Skop and his team at Pool Authority was superb! After meeting with the designer, Lennox, and going over the proposal he put together, we knew this was the company we wanted to build our pool. It was one of the best decisions we have made. The entire process was better than we could have imagined. Mark was very personable and knowledgeable and communication was always timely throughout the project. Overall, we are extremely happy with the entire process and finished product. For anyone in the market for pool construction, look no further!"

"Bay Area Pool Authority went above and beyond our expectations. We weren’t sure what could be done with the space that we have but they were able to take our general ideas and create an oasis. What they drew up was exactly what it looks like in person. They communicated what stage they were at and gave updates along the way. I would recomendable Bay Area Pool Authority to everyone!"

"Complete pool build. Excellent experience. I would highly recommend to friends and family."