Garden Center at The Home Depot

"I got a little PO’d at checkout…. No one at registers, waited a while. A cashier walked up, she and another employee were helping someone get a pallet of something, cashier rang up the first lady in line, then the guy buying the pallet walked up, he was still working out number count with other employee, cashier rang him up before the others in line…. Walking around the store working out number count…is NOT standing in line. When I spoke up, cashier never said a word and continued checking out the line cutter… no apology… nothing. Poor job by you HD, customer service is no more. I was reminded why I usually do not go to this flagship store…big attitudes."

"Just left. Went to buy some plants. I asked for assistance twice...no response. Asked two employees who had the same response ; they said I could check the little labels & look for what I want??? Huh??? They have hundreds of plants!!! No help whatsoever. Terrible!!!!"

"This is our new local Home Depot and have been here four times. I read the negative reviews and have not experienced anything like what others have said. We're working on a few home improvement projects for the backyard and have been extremely happy with the service here. Chester in the garden department is very knowledgeable and went above and beyond helping us. He checked inventory in the back lot, loaded pavers and was a pleasure to work with. Chavone (I may not be spelling her name right) at the service desk helped us with a delivery and finding additional inventory at a nearby store. She was also very helpful, knowledgeable and a pleasure to work with. Our backyard is going to look amazing and we thank Home Depot for the help!!"

"Got to the garden center at 7:45 pm and asked until what time they are open. I was told 8:00 picked up 3 plants got to the Cashier at 7:57 . The head cashier was already there ,and basically kicked me out GO TO THE FRONT. So i did . Like always few people are in line, lucky me ,now this cashier telling me she is closing. go to the other side . SO, I LEFT IT THERE ,AND SO IS THE ONE BHIND ME. Rude people bad management . But i guess a lot of people know it by now. Unfortunately they are the closest one to me, so i will go to Lowe's ."

"Went to get my Christmas tree today, and I know I'm a pain when it comes to pick the right tree. Charles at the Christmas tree tent was very helpful and demonstrated a great customer service! Home Depot needs more people like him! Thank you Charles and happy holidays!"