Dixie Pools And Spas, Inc 915 Vineland Road, Winter Garden, FL 34787

"Buying a pool is pretty easy, but the 11-month process of having it built is challenging. I admit there were times that was challenging and frustrating and I think it would be the same with any pool builder however Dixie Pools came through. Our pool looks great and feels great. They did what they said they would do and completed the pool in less than a year which was the goal. Brenden was our sales rep, and he was very professional and though it has been over a year since our pool was completed, he checked in on us and even sent a crew to do a paver repair at no charge. This is a company that has been around a long time and will stick around a long time to ensure your pool is completed on time and you are completely satisfied. Thank you, Brenden and Dixie Pools."

"Love the pool and final product! Brandon and Brendon were and are amazing and would 10/10 recommend them any day. They were the only company that can give us exactly what we wanted. One stop shop. We wanted a covered area, sun deck, screened in with a couple more features. Even what they didn’t do themselves, they had contacts for everything from knowing so many people in the industry. We got 1 final bill which is what we wanted we didn’t want to go through different companies for everything and they came through!"

"Building a pool is a big undertaking, but the process with Dixie Pools was 95% smooth. They were generally fast, responsive, and great communicators. We did have a pump problem that took them a while to fix (I think they had gotten super busy), but no issues since then. Brenden helped us design a pool that was perfect for our backyard. We love it!"

"Dixie Polls designed and built the pool for our new home with Element Homes in 2023. They are SO customer focused and worked with us to build the pool of our dreams. And the follow up from Brendan, Marty, Chris, and EVERYONE HAS BEEN PHENOMINAL. They routinely check back with us to ensure we are happy. Dixie Pools goes way beyond our expectations, and we highly recommend them. Brian S. Dreibelbis"

"The first 9 - 10 years were good so 2 stars. After that it has been difficult. I had Dixie Pools install our pool shortly after construction of the house was completed, before any neighbors were built besides us. This gave easy access to ensure pool was built correctly. The first 9 years the pool was great. Then it started to settle and this caused stress on pool tile water line, I contacted Dixie Pools regarding the issue and the first time they were quick to respond and repaired the tile, re-caulked and grouted the waterline area of the pool, they also replaced the Pool LED light as the original one had failed. Every 2 years now the cracks in the waterline reappear. I contacted a structural engineer and they said that due to there being multiple pours to build up the side when it was installed that the bound between materials is not lasting and either the pool should be replaced or that continuous repair by re-caulking and re-grouting will be needed. Dixie agreed at the time to continuously re-caulk and re-grout as need, rather the replace the pool under the life time pool shell warranty that they provided at time of build. They said it was their choice as to resolve. The last time, it took possible law suit to get them to do the work. This time, it has been over 3 months and they still have not completed the re-caulking or re-grouting. They have said a van is in the shop for repair, however they have also said it is a simple repair and not special equipment is needed, so I offered to pick up the crew and bring them over to repair if they do not want to drive their own cars. This is now impacting my ability to sell the house, so I may have to resort to finding another pool company to complete the work, however Dixie says if other work on the pool then they will not be able to warranty the work, so my life time warranty will be null and void. I would recommend careful consideration and reading reviews before having a pool built by Dixie Pools."