St. Petersburg Marriott Clearwater 12600 Roosevelt Boulevard North, St. Petersburg, FL 33716

"The rooms are super outdated. - the AC was terribly loud. - the bed was super uncomfortable, it actually had a dent on one side. - not enough outlets. I had to move the lamp to the other side of the room to plug it in because it was unplugged and there was no outlet on that side. - there was no closet just a metal rack. - the water would not heat up at night and took quite a while to heat up in the morning. - the walls were super thin, I had a room with 2 connecting doors and I could hear other’s conversations - no menu was available in the rooms so it was very difficult to order room service. - the virtual chat was unresponsive. - the room wasn’t very clean when I got there. Someone had left a tag on the ground. - highways seem pretty dangerous to cross if you want to walk anywhere."

"I stayed at this hotel with my two brothers and nephew for a wrestling event that was in the area. We were driving from out of town and when we called to see if we could get an early check in the front desk answered the phone, told us check in is at 1pm and when we tried to ask her something else, she hung up on us. When we arrived, two of the 4 elevators were not working and even the staff waiting for the elevator confirmed that at least one of them always stops working. We took the stairs up to our room and upon arriving, the room was dirty. There was a bone front a chicken wing in the trash, there was hair still in the shower and the sheets on both beds were dirty. I asked my brother to stop by front desk and send someone to clean the bathroom and ask for new sheets since he was going down by the pool. He left the room and found a cleaning service staff member in our hallway. He came back with her and when we showed her the wing in the trash, she picked it up with her bare hands, no gloves and didn’t place a liner after picking it up. Then I showed her the hair in the shower and at first she feigned not seeing it but then stepped inside the shower with her sneakers on and also picked that up with her bare hands. She turned to me and asked me if that was it and I stated yes, because she obviously was not in the mood to help us. She leaves the room and my brother goes down to the lobby to speak with front desk. The supervisor of the cleaning staff was sent to our room in regards to our complaint, her name was Rosa. Rosa asked me about the complaints and stated she checked the room herself before we checked in and that it was clean. As I go to show her the problem areas previously mentioned she stated how she doesn’t see anything and I tell her that the woman who came in previously had picked it up with her bare hands and left. Rosa then asked me if I wanted the room cleaned again, I asked if they could at least clean the bathroom. Rosa then leaves the room and returns with the same woman who had came in before. As I stood on the door, the woman from before asked me with an attitude “you want your bathroom cleaned again?” And I said yes. The woman, whose name I did not get because she did not have her name tag on, came in and cleaned the room while her supervisor watched. When she finished the woman turned to me and asked “is this clean enough for you?”. I went in and inspected the bathroom and it was cleaner. I told them it was fine to be over with this situation as I didn’t appreciate the attitude and just wanted to rest after driving for four hours. The two staff members left and we had to call for clean sheets again that my brother got for our rooms. Terrible service, I wouldn’t stay here ever again. Try the Fairfield Inn or Hyatt Place."

"Upon check in I was offered a suite upgrade at no extra charge for my 22-31 Dec2023 stay. Since I’m on military orders I’ll be staying in the area for about a year, so I went home for new year’s weekend and before I left, I asked the front desk if it was possible to extend for another ten days past my original check out date, which they agreed to, so I went home without a worry in my mind. When I got home I checked on the app to see if the new check out date had been updated only to find out that my stay had been changed (without notice) to check out on the 29th instead of the 31st, the original check out date. When I called the hotel to find out what was going on, I was told by the manager that the rooms had been overbooked and that I had to leave. I explained the agreement with the front desk staff and was told that since I was not an elite member I was not getting any consideration from them. Needless to say I had to drive for a couple of hours back to Tampa and pack my stuff since I wasn’t allowed to stay until my original date and wasn’t even offered another room. By the way the room I had needs a deep cleaning"

"Christmas Party for work. Ceiling was dripping water above our table. Hit several guests. I have pictures. Food was substandard. No salad plates, no condiments, no dessert plates, no gravy for mashed potatoes. Had to pick up fish and chicken with thongs. There was a beef very well done. Lots of wasted food."

"This hotel was beautiful... the only complaints i have are 1. You have to request your room to be cleaned as I was told by the front desk... but the person I was traveling with said she had her room cleaned EVERY DAY 2. The drinks are very expensive. A shot of Titos is $12.50 3. They don't have a lot of vegetarian/vegan options. Everyone doesn't like bean burgers. And an order of fried was $6 I was able to get fresh cookies and a bottle water every night"