Once Upon A Child Kissimmee, FL

"Vanessa was very kind and helped me with my sale. It is my second time going to this location and I recommend it if you are looking to sell or buy things for your children."

"Joelys was PHENOMENAL!! I recommend her for any questions or concerns . She was very accommodating and all about her work . I was in shock when Joelys still took my daughters belongings although that section was closed due to it being one hour before close . I couldn’t thank her enough. She took her time and really went out her way to provide me the best service . Thank you for helping me as a single mom who works full time and barely gets to come here but you made my whole worth. Thank you."

"Marcella is the best ! She kindly received me as a guest and was very helpful and hands on customer service . Marcella needs a raise she was here since 9am and it is currently one hour before close and she still has left me speechless with her FANTASTIC motive and drove . I really appreciate it . Thank you again Marcella . God bless !!"

"Went in for the first time yesterday I was very impressed with how organized they are the sections labeled and the prices of the shirts are pretty cheap some outfits as well but one thing I think they need to work hard is customer service not one person said hi or asked if I needed help even when I went to checkout no hi how are you doing nothing but I will say the female who helped me was nice enough to make sure I got the discounts I was promised and even signed me up so I can know about further sells she was very kind as she saw i was pregnant and made sure i knew that there will be future percents off on items. The other ladies there gave me such a nasty look and just looked so rude definitely made me feel uncomfortable so I will look at other locations instead of coming back to this one I only gave it 3 starts because I was able to find some cute shirts for my babygirl and the young dark skinned lady who helped me was very nice. Ooo and not to mentioned there was only one lady in line in front of me the store was empty and it took about 10 mins or so for me to finally be called with so many ladies I would days maybe 4 plus the cashier and nobody else offered to take me. The other lady was at another cash registered but didn’t call me or anything stood there yapping away as if she didn’t have a job to do"

"I am a frequent customer of all Once Upon a Child stores in the area. I am THRILLED to see this location under new ownership and that it is now owned by such great people who know the business model well and are turning it around! The selling and shopping experience has improved dramatically in such a short time and I know it will only get better. Thanks for all the great finds, I’ll be back in soon!"