CVS

"The pharmacist manager Christopher is a racist without a heart. My husband suffer from Primary Progressive Multiple Sclerosis for six years now. His Primary doctor Always give his strong medicine on paper( legal document) same doctor before we was diagnosed. Never a problem with cvs or publix in the past. Because the doctor made a mistake once, Christopher treated me like I was writing the prescription myself. I ask the doctor to contact cvs, they did. Christopher has to authorize it last month avoiding eye contact, rude and didn't even apologize for making my husband suffer for 4 days without his pain killers. This month after my husband monthly appointment, after work at 1am, I dropped his pain medicine. I was informed It will be ready at 9am next day. We were so relief that night. My husband had a missed call around 9am directly from Christopher informing he will need authorization from his doctor (Again). It was Holiday weekend last weekend, my husband suffered a nervous breakdown at home. I called and Mr. Christopher informed:...as I informed your husband, I not longer would fill out this prescription in this pharmacy. I feel uncomfortable so you need to find another pharmacy. I told him I will contact Coorporate. I did, they back him up cause apparently there's a ( law) that if a pharmacist doesn't wants to filled out a prescription, he doesn't have to. Another manager spoke to us, I informed him were been with CVS for more than 20 years, my husbands MS treatment( is like a quimo), monthly injection Kesipta, is delivered to us, from CVS Specialist, and medication to help him walk. They have all his history, medicare, always the same, all the same. He is in bed for God sake. But I'm gonna keep on calling everyone on that coordination cause I know someone has to have a heart. Truly the worst as a human is probably doing the same to many disabled people that really need this type of medicine."

"" CORPORATE NEED TO REVIEW, THEIR STAFF ETIQUETE, AND PERFORMANCE. " Staff is Rude, with a CAPITOL R..... I constantly have to call to get my prescription Corrected, or my family's. I have no choice yet; One Day I Will Get Out Of Dodge....."

"I called in twice before coming in to make sure the vaccines I needed were available and that my appt was confirmed since I didn't receive a confirmation email. Christopher, the pharmacy manager, was super helpful over the phone and also provided me details on the vaccines and cost. When I went in for my appt, I was helped right away at the counter. The pharmacy manager said over the phone that my pharmacy card didn't cover my vaccines, but when I was on-site, he asked to try my health/medical card instead, which worked and covered my entire visit. He really went above and beyond to make sure I was taken care of! I was in and out in 15 mins."

"Do not visit this store or pharmacy! The staff from the pharmacy is very rude specially the old woman from the pharmacy (JAMIE). I visited the store at 10:50PM today, she yelled at me and was really really rude. I can't believe they even hired her. RUN!!! Go to walgreens, haven't had any issues with Walgreens."

"Worse pharmacy ever, I've been calling from a providers office to verify a prescription for our patient and I've been holding for almost 2 hours, so careless. I would never recommend this place please send your meds to somewhere else. I'm uploading the picture of my second 1 hour call on hold. Terrible customer service, whoever is the manager there is clearly not doing the job."