CVS

"Need to get some allergy medicine and was in n out under 3 minutes. Store was clean . Fast cashiers"

"These people make it impossible for you to talk to them and provide customer service. They want you to leave voicemail and if you get a hold of someone the first question they ask if we check the app. How hard is it to answer customer calls"

"It appears corporate CVS does not care about its customers enough to give anyone in the store authority to correct a very clear error. I placed a “prepaid” order online for in-store pick up. When I went to pick my purchase up, it was very clear from the size of the contents in the bag that the order was not correct; it was not possible that it contained the two 16 oz items I had ordered. I said this to the cashier and was told I could not open the bag until I completed the order, so I had to “pick up the order”, which apparently then charged my credit card for the “prepaid” order. I opened the bag and there were two 3 oz bottles, not the two 16 oz bottles I ordered as pictured on the website. A second person became involved and helped me going forward. She could see from all of my email confirmations from each step along the way, her handheld device, the website, etc, that the online order read and pictured a 16 oz bottle at that price. She could not price adjust it to match because it was an “online order” in spite of the fact that all of the emails refer you to the phone number of the store where you pick up from should there be any problems with the order. They have to scan an item to fulfill the order and the 3 oz is what scanned to fulfill the order, not the 20 oz. I get that the corporate website may have had an error, but send me home with my purchase at the price at which I completed my order and get corporate to fix it. It is simple. Take the write off, fix it and keep a customer happy. Oh yes, we called online and they were as useless as the store. ZERO EMPOWERMENT ANYWHERE! That is 40 minutes, yes, 40 minutes, of my life that I will never get back helping THEM figure out what went wrong. I left stressed, pissed, without my “easy pick up product” (because there is NO WAY I am buying it from there now) and 30 minutes late to a family dinner. And you wonder why Amazon is killing businesses?! Customer service should be a number one priority for retail. I support businesses who appreciate their customers. If you make a mistake, which happens, you fix it and all is good. If you could care less about your customers, I could care less about supporting you."

"There are other places to go stay away from here if your trying to get a prescription This is the second time i had the same problem they told my DR prescription was ready And when we got there what do you think. NOTHING NADA WASTE OF TIME i was not gonna write a review the first time but then today it happened again NOT THIS TIME CVS no way u wasting my time Who ever is in the pharmacy Should get a demotion to bagger now they said it will be ready in the afternoon I feel like going to walgreens with my prescription Stay away there is a walgreens down the road"

"I have used the CVS every month for nearly 6 years now. Both day and evening pharmacy staff are extremely helpful, friendly, and always willing to have when their opinion professionally. The pharmacist as well as technicians after only maybe 3 months of using this specific location had already taking it upon themself to get to know me by a first name basis. I do not recall a pharmacy of such a massive chain what almost appears to be a no turnover rate. At this particular location I do not see new faces every month it is the same staff which speaks to the dependability of the store. 10 Stars. And always remember if a pharmacist is not comfortable with something it is because they have to put their name on your bottle of medication. because of this fact they reserve their right to use their judgment and decide whether or not to fill any prescription whether controlled or not."