CVS 7351 West Hillsborough Avenue, Tampa, FL 33634

"Absolutely no customer service anywhere you go these days. I called to ask why my order wasnt printed yet and the girl gave a brief explanation saying it wouldn’t be ready until Wednesday when I was promised 1 hr printing and before I could ask if I could cancel my order she hung up the phone."

"They somehow deleted my previous comments. Curious. My comments from a year ago... I recommend The CVS at the corner of Hanley & Hillsborough, if you enjoy your blood pressure sky rocketing, being frustrated, losing your patience and overall, being treated less than. Yesterday's visit was bland- the pharmacist had a blank stare and the attendant appeared bored. However, their attitude of indifference was quite welcoming, in comparison to my last visit (I'm grateful I had enough Citalopram to carry me thru till then). My visit on Sept 7th, 2023 to that same CVS (7351 W Hillsborough Ave, Tampa, FL 33634), left a LOT to be desired. I was not able to give a Feedback then, because I was denied the option to pick up my prescription. And Feedbacks are only available when medicine is successfully received. I'd received several texts reminder from CVS over the course of a week, 2 pickup my meds. On Sept 7th, 2023- was at their Drive-thru, with 2 vehicles in front of me, none behind. When it was my turn, an attendant put up the "We're closed" sign in my face. Again, I'm the only one left in the drive thru. I pressed the call-button & honked several times. Finally, a young lady came close to the window & mouthed "I'm sorry, we're closed" whilst having a ridiculous smile planted on her face. Then, she turned to the side whilst someone (partial visual of a white coat), was at the PC, as she looked on. Honked, they cont. to ignore me, then walked away. A female came on the intercom, I told her the issue, she said would get the manager and he eventually came on the line after 3 minutes lapsed. Yes I was looking at my clock on my dashboard. I'm livid at this juncture- still no cars behind me. Ask them why they ignored me and put the close sign in my face when I was clearly there at 7:57? He proceeded to tell me in a condescending tone that "no, the sign went up at 7:59 and they needed to go home as well". I believe he said his name is Roger or Robert. I've had run-ins with this particular pharmacist before. I yelled to them that they keep practicing their UGLY behaviour, as if I'm at their beck and call and THEY are the ones that have the right to do me favours. I suffer from high blood pressure and boy oh boy, I was Beyond livid at this juncture. It took until today, Sept 10th, to finally write this out of fear that I'd blow a gasket. Now obviously this pharmaceutical staff requires a Complete overall! (except for Ms. Lydia, who is simply a sweetheart of a decent human being, presuming she still works there). I am a creature of habit, so I requested of my PCP during my visit with him earlier today, to insure that my prescriptions from now on, are sent to the 24 hour CVS at corner of Sheldon and Hillsborough (8603 W Hillsborough Ave). It's quite doubtful that I'll experience the CLOSED sign in my face again. As far as I have observed this year, with the severe decline in decency, the CVS at the corner of Hillsborough & Hanley should only be operational as a store, NO Pharmacy. The pharmaceutical staff there (except for darling Lydia) are Wretched creatures, indeed!!"

"I have been going to this pharmacy for years and has gotten worse and worse. You cant even call because no one will answer and if they do the call will be picked up with out answering and placed on hold until the call ends. What a pain unbelievable. I have been experiencing this for over the past 2 years and Im switching Pharmacy."

"If you have to go to CVS, please don't choose this pharmacy location. Worst CS ever. They never have any scripts on time, and think that diabetis can go more than a few hours without medication, the pharmacists are extremely rude and they seem to be allergic to the phone. Forget about ever having anything ready on time. Worst location to exist. Might as well close the entire location down."

"Terrible pharmacy. The people never pick up the phone and will send you to voicemail rather than putting you on hold. I have to call my prescriptions in, so I’m stuck having to call 10-20 times before I can even get a hold of someone. They are never in stock of medications and if anything are even more of a detriment to my over all well being. This is a sad excuse of an establishment."