Walgreens
315 West Platt Street, Tampa, FL 33606
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Location & Phone number
315 W Platt St, Tampa, FL 33606, United States
About the Business
Walgreens is a versatile institution located at 315 West Platt Street in Tampa, Florida, United States. This establishment serves as a one-stop shop for all your needs, offering a wide range of products including clothing, convenience items, pharmaceuticals, groceries, health and wellness products. With a reputation for quality and convenience, Walgreens is a go-to destination for customers looking for a diverse selection of goods in a convenient location.
Reviews
"I don't know why this store was rated so low because my experience here has been excellent. In particular, the pharmacist, Duane, bent over backwards to help me fill a difficult prescription. I would highly recommend asking for him if you ever have any issues getting prescriptions taken care of properly. My rating - Five stars!"
"I honestly don’t know why the rating is so low. I’ve had a much more responsive experience with this location than most. You can actually speak with the pharmacy without holding for half an hour, and they are very fast and efficient. The fact that they answer the phone at all warrants at least a 4 star. But the staff are always helpful and friendly, deserving of a 5 in my experience."
"If I could give it negative stars I would! I have been going to this pharmacy for years and it is getting worse. I waited in the drive through for 20 Mins for someone to even acknowledge me so I could pick up my prescription. 2 min transaction. Get more help or you all Will see your jobs moved to Amazon pharmacy!"
"As a blind person. I love shopping and using the pharmacy at this Walgreens on the corner of Platt and Hyde Park Ave. in Tampa, Florida. The staff in the Pharmacy and the staff in the store is always happy to help me when I need it. And they respect me as a blind person. And they love my Guide dog. So I give five stars out of five."
"Walgreens is doing a terrible job with this pharmacy. Read all the reviews, rude staff, techs hang up on you, the pharmacist on duty tonight starting yelling at me! I called just to ask if my moms medication was ready, they put you on hold for 15-20 minutes then pick up and hang up on you. I had to make the 20 minute drive over there just to ask if her medicine was ready. I was on hold again, walked into the store, there were no cars in the drive thru and only one lady at the counter. I literally watched the tech pick up my call and hang up on me! I said, “ why did you just hang up on me?” I am on hold and I just watched you hang up on me. I had to drive 20 minutes just to ask a 1 minute question! The pharmacist started yelling at me, “Too bad, we are busy!” I said, no your not, there are no customers in the drive thru and one lady here! He never apologized, continued to scream at me that it’s not his fault, they are understaffed and it’s not his problem. He yelled “I here this everyday, do you want me to help you or not!” Zero customer service skills, took all his frustrations out on me, and continued yelling at me! They finally called the manager over who was great! She helped me, was extremely apologetic, and had great customer service skills! Walgreens is losing business everyday due to the terrible staff at this store."
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