Happy Tails Pet Spa

"Elaine did a wonderful job with my Abby. She looks beautiful! Thank you!"

"Great job grooming our Cavapoo. Exactly as we described that we wanted her cut.very nice place and friendly accommodating staff."

"If I could rate this establishment 0 stars I would. Groomer, owner, and staff neglected my requests of a mini grooming for my 10 month old Golden doodle, drastically changing her appearance without my approval as I requested. I decided to give this shop a chance because of their high rating and good reviews, but I believe they are all fake reviews so that guests can redeem free services. Before the service began I went over with the receptionist my expectations, stating that I wanted my puppy to be bathed, nails clipped, face and body TRIMMED NOT SHAVED. I specified this because Olive had knots behind her ears and near her tummy but overall her curls and hair were in good shape. When I spoke to the groomer about her knots she said she would be able to brush them out, if not she would shave around the ears and take half of body hair off. Before leaving I told the receptionist to CALL ME before shaving her down or if anything were to change. I called the establishment THREE times for updates only to be ignored. When I picked Olive up I did not recognize her. They shaved her down completely drastically changing her appearance. If they were not capable of doing what I asked, they should've stated that from the beginning. After expressing my disapproval the owner did NOTHING and told me " a mini grooming was never going to happen." Even though I spoke to her the day prior. If they were not able to do a mini grooming they should have not agreed to the service. Not only did they ignored my requests even though I called the day before and several times during service, there was no empathy or professionalism. I spent $145 and ended up having to bath her myself because she was aggressively itching her skin. This shop does not value guests/pets or their requests. Please do not take your pet here. They are not qualified or professional. I usually keep my negative experiences to myself but this one deserves attention. Awful."

"I took 4 of my babies here today for the first time. They went for full grooming and baths and they ALL look perfect! Their hair is evenly blended, not one cut or scratch on any of them, squeaky clean ears, nicely trimmed nails, and rhey snell wonderful. I couldn't be any happier! The facility is small but clean, nicely decorated and inviting. The owner is such a sweetheart and you can tell she genuinely cares about every animal that comes through her doors. She is personable, helpful, accommodating, knowledgeable and professional. Her staff is friendly and all did a beautiful job. I can tell my babies were in great hands and that is so comforting when we leave our babies with strangers. I definitely recommend this place and I myself will only be taking my little guys here from now on! Thank you Victoria (and staff) for the wonderful experience!!!!"