CVS

"CVS on Shadowlawn and 41. I received excellent customer service. The store is clean. The atmosphere Professional and quiet. From now on I am using this cvs as my cvs pharmacy and drugstore."

"They refused to use my copay assistance card that came directly from the manufacturer. They used it 3 times before with no problem. I had to call Corporate, then ask for a manager, who passed the buck to my insurance company who refused to listen to a word I said. I WILL NOT ALLOW CVS TO OVERCHARGE ME FOR MY PRESCRIPTIONS! The next place I will be contacting is the Attorney General to report them for overcharging, price gouging, and refusing to order life saving medication!"

"This is by far the worst cvs pharmacy in Naples. Went in to get the prescription for my new born daughter. I over heard the girl helping me out say "five minutes " not to me but to the staff working there. Then she comes to me and tells me 30 minutes. I say ok, and I leave and do a few things before heading back. About an hour goes by and I come back through the drive through this time. Same girl asks for my info. Then she tells me it's not going to be ready today. I get upset because I clearly needed the medication for my new-born. I ask what's the earliest I can come pick up? They tell me 8 in the morning. I go there at 8 in the morning the pharmacy is still closed. They open at 9 am. Seems that every time they tell me a time it's always wrong."

"Quick and easy with helpful employees. Everything you need is at your fingertips. The pharmacy section does its best to process the clients as quickly as possible. The coupons and sells are great. They're even better when you sign up for CVS membership. Their app is super helpful and intuitive. Makes your pharmacy needs a breeze!"

"Ordered photos to be printed. Called ahead to be sure they’d be done in time. Arrived and was told the machine must’ve malfunctioned, but no one bothered to check despite my phone call ahead of time to prevent this exact scenario from happening. The woman working was nowhere to be found when I walked in, had to yell down the aisles to even find someone. When she finally did come to help me and got a manager, she was having a sidebar with him right in front of me about how her shift is technically over. Finally decided to leave after almost 30 minutes, and asked the manager to call me when the photos were ready as obviously their automated system has been proven unreliable. Was told I would get an email, and practically had to demand a phone call. Normally all of this would be excusable if they were busy; however the only other customer I saw in the store was ringing himself up at the self-checkout."