CVS

"Good pharmacy, excellent customer service. Thankfully , they're willing and available to answer questions without rushing you out the door."

"This pharmacy is terrible. Pharmacist reportedly has decided to not fill my wife's pain medicine because he has reached a limit. We are moving our prescriptions to Publix."

"Venting so scroll along if not interested. They lost me as a customer and frequent shopper of 30+ years. Sadly because of one employee. Megan. I initially called because my script was not getting filled afyer doc sent it twice and verified it was received. I told their confidential message line that I would run out while out of town so wanted to see what the hold up was and get the refill before I left. You cannot speak to a pharmacist there. There is no longer an option to do that. Says only can leave a confidential message and they will return your call in 3 hours. So i left my message once daily for 4 days. 4 days to try to get a human to call me back and find out and correct what the hold up was. No return call after 4th day 4th call. I called the store and asked to speak with a human at the pharmacy and was told they are not allowed to transfer calls to the pharmacy. So.... I arrived in person only to be told by Megan G with her condescending tone that I couldn't refill yet because my last script was filled 10.24.23 (not accurate as it was filled 10.4.23). She then informed me that my meds "preferred pharmacy is Walgreens" whatever that means and she could give me 30 but I'd have to go there for the other 60... ooookay...but my doc called CVS and the date was wrong but whatever i just want to get enough to get me through my trip and will get the error corrected when I return. So I decided to ask why they didn't return my call that I had tried for 4 days in a row amd could have had this corrected by now. Megan G decided she wanted to argue and said they have 24 hours to call me. I told her the message actually says three hours but I had been trying to speak with someone for 4 days. She then said "yeah and if you call multiple times I'll block you" Welp...I decided I don't argue with children and I kindly asked her name and she said Megan. She then refused to give me her last name but the paper she handed me actually has her full name on it. I immediately called corporate and spoke with a lovely professional named Brittany. I reported (verbatim) the words chosen and the manner in which Megan decided to represent CVS. I also reported my decision to never shop at a CVS again. Every message I left was kind. I.was not there to argue despite Megan's attempts to get me to do so. The 4th day and 4th message I admit I did say I had been trying for four days and was frustrated that nobody was returning my calls. Too much competition out there to give them my business. Goodbye Megan whose last name I now know. And goodbye CVS!"

"For years I have been going to the Nokomis CVS. I just wanted to say that is the nicest group of people. Each trip is friendly experience. As many people as they see in a day, every day, they always have a smile and kind word. Kudos to the good people that still exist."

"Terrible... pharmacy window attendant should be fired... absolutely no customer service skills or knowledge of what she is doing. Either needs more training or to be replaced altogether. Be prepared for less than adequate treatment and service... a shame, this used to be a decent location."