Pet Supermarket

"We went in to buy pet food for our multiple pets and my boyfriend noticed the scorpion being maintained in a non suitable enclosure to which he mentioned to the manager and the the manager immediately called the breeder who was foul with her and corrected the little guys living arrangement(where most pet stores would not care) The staff was extremely helpful and they show a lot of care and pride in the animals they carry that a lot of pet stores in this area do not.The setup for fish was excellent and well maintained which is also uncommon in this area. It is a breath of fresh air to see a pet store with such a professional and caring enviorment. Great management, great team, and great products. Prior experiences here were not enjoyable so glad new management gas stepped in and stepped up we will be coming back. This is my new neighborhood pet store"

"will never give them my business again. I wanted 3 small pets, i asked if they could hold for me. they said no, they can’t hold but 1 of the animals i wanted was being held for an employee. make it make sense. you can’t hold an animal for customers, but you can for employees? since when did employees come first before customers??? absolutely disgusting. they will never receive a penny of mine again."

"WARNING ‼️ My daughter took her mini doodle to the groomer and they did a HORRIBLE JOB!!!! My daughter asked not to cut him like a poodle and they did anyway. He looks HORRIBLE!!! Do NOT go here!!!! They shaved him to the point he has a rash and shaved half of his tail and left the bottom part of his tail bushy. Ridiculous!!! Oh and they said the groomer was a “ master groomer “ what a joke."

"Adrian the manager is so friendly and fantastic ! Helped me with the purchase of an adorable pink toe tarantula and gave me a lot of insight to keeping and caring for one that wasn’t in my research. 10/10 am going to go back for future purchases and knowledge from the wonderful staff. Thank You ! Pandora is thriving"

"Knowledgeable staff and healthy fish. Good selection of pet products too for varies pets. You can easily shop here for all your household pet needs. *6/29 edit (originally 5 star review)* This location seems to be going downhill more and more each time I come when it comes to staff. As I write this I am STILL waiting for my crickets I purchased, as it has been quite awhile since she started bagging. I've had to sit and watch while she stops mid bagging to talk to her friends that kept coming back multiple times..one of the managers ended up taking over for her on the register since business was nonstop after thah point. This is the worst customer service I've experienced here, and the longest its ever taken to get crickets. Some of the staff doesn't look very hygienic either which can be a bit off putting when wanting to ask for assistance for anything in here. (It's been 12 minutes since I started this and we JUST NOW finally got all our crickets and got to leave, and we had been waiting for her to finish bagging around 5 to 10 minutes prior to the 12 minute wait) I'm not one to normally call out by name but our cashier Juliette was not attentive at all. Even a few other times in the past when the worker chose to talk to with friends or coworkers it has NEVER taken OVER 10 minutes to get crickets (even for a large amount). Everytime she talked to the girls who kept.coming up to her she would stop bagging crickets increasing our wait time. She was also really quiet and barely spoke to us during checkout which made the checkout process longer than it needed to be."