Pet Supermarket
2339 Northwest 13th Street, Gainesville, FL 32609
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
About the Business
Pet Supermarket is a leading pet store located at 2339 Northwest 13th Street in Gainesville, Florida. With a wide range of products and supplies for all types of pets, including dogs, cats, birds, fish, and small animals, Pet Supermarket is a one-stop shop for all your pet care needs. From premium pet food and treats to toys, grooming supplies, and accessories, this store has everything to keep your furry friends happy and healthy. The knowledgeable staff are always on hand to offer expert advice and guidance, making it easy to find the perfect products for your beloved pets. Whether you're a seasoned pet owner or a first-time pet parent, Pet Supermarket is the place to go for top-quality pet products and exceptional customer service.
Reviews
"The employees here are very helpful in finding and informing you about items. I had bought my first ferret here just to find out something was wrong with him and they were making me sick. I called just a few days later asking if I could bring him back and explained that I believed I was allergic. The lady on the phone, I believe her name was Amanda, tried convincing me otherwise but said she’d speak to her manager. She took me off hold and told me to come in for the refund. She sounded like she was angry but trying to be nice and immediately hung up. I came in and a lady who I believe could’ve been Amanda, not 100% sure since there was no name tag, tried to catch me in a lie by saying “didn’t you say you already have another ferret” that I got just a day or two before this ferret and then said “are you sure this was him I could’ve sworn he was bigger” as if I was returning a random pet. Not to mention when I first walked in the door for a return I kindly explained who I was and what I was there for and everyone’s mood seemed to change. That made me feel like they were talking bad about me for no reason. The staff here just seemed passive aggressive and rude when I was just trying to explain my concern and be nice."
"I don’t shop here often. I prefer Earth Pets. However, I needed a cat carrier. I went in and this is exactly why I don’t shop here… I walked in and I had to go find someone to help me. I know companies make their employees stay busy and multi task, but I don’t like having to sift through the entire store to find one thing. I’m not trying to be a Karen and the store is very nicely stocked, but I would prefer a little hands on help while shopping the floor."
"One of the best local pet stores in town. They get to know you and your animals to a point that you feel like family. They may not have everything the large box stores have, but what they lack in over priced, cheaply made products they more than make up for in customer service and knowledge. You can’t go wrong."
"Had to get some dogfood. Didn't have my brand but I bought a comparable brand of Blue Buffalo. The store is small but well stocked and very clean. Neat and orderly. Staff was helpful when I asked about a certain brand. This store has been there forever. Check it out."
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