PetSmart

"Very small store compared to other PetSmarts I’ve visited and they didn’t have what I was looking for but staff was very friendly and knowledgeable and I still managed to find a few things to buy my new four legged fur baby"

"My wife and I recently had an uncomfortable experience at PetSmart where the manager displayed a concerning lack of respect for customers' privacy. I observed the manager attempting to put her hand into my wife's unattended purse without permission. This incident left us feeling uneasy and raises serious questions about the professionalism and integrity of the management at this location. It's essential for a business to prioritize customer trust and privacy, and unfortunately, our encounter with the manager fell short of these expectations. I hope this feedback contributes to a more positive and respectful environment for all customers."

"Groomer was super rude in general and judgy about my dog having some matting. (She spends a lot of time outside on 10 acres swims in the swamp and is a double coated dog in Florida…) Unsure how they think an attitude like that would convince anyone to come back for their services. Acted like a martyr about doing her job, which was to groom a dog who yes, needed it. I’ll be taking my well behaved dog and my money elsewhere."

"I gave this a 3 star because the girl was nice. I went to purchase dog food and I looked on line the night before said first time delivery 35% off. I've always bought my food from chewy many years ago before being bought out and went back to them not the same. I used to buy my food a lot Tractor Supplie it was cheaper than Chewy. So I Google my dog food brand saw Pet Smart with a special and It wouldn't take. Same price inside the store. Store scrub shoulder like I don't know thing. Manger smile that it. Wasn't impressed. But I did buy the dog foodthis time around."

"We were in the area on our way somewhere else but needed dog food and it was very close to closing time, due to my daughter just having finished work nearby. We all know how frustrating it can be when a customer shows up right before closing!!! However, the associates never made us feel as though we were inconveniencing them. They still took time to help meet our needs and asking if we needed anything else before checking out. When it was 9pm and closing time, the associate came to us and just explained that she had to lock the doors, but to continue shopping and to not feel rushed. Overall, it was a great experience and they did their best to meet our needs and we truly did feel valued. To some, this is a minus, but to me it is a plus. This is a smaller location than I've been to compared to other PetSmart locations. I can get overwhelmed with too many choices or feel anxious in too big of a store. This store was smaller, which was nicer for me. If you're the same way, you'll probably benefit from this as well. All in all, we ended up here by chance but will most likely return simply because of this experience."