Synergy Insurance Group

"Tatiana, you're so patient, kind, professional, and a pleasure to speak with today! I'd come across a bank statement from 2023, indicating I overpaid synergy, so I called. I'd visited once before bc FEMA sent a letter, and Rex took care of me (another kind and caring professional!- 2 in one corporation, can you believe it!!). On the phone for quite a long time as Tatiana meticulously went through the paperwork and clarified my payment schedule, policy, and payment plan. She is so pleasant! Kudos to whomever hired Tatiana (and Rex!)!!... and my thanks for excellent service!"

"I’m writing this review because of an employee who has gone above and beyond in terms of customer service. Stephanie Velez has helped and guided me through difficult times when lightning recently struck my house and caused much damage. She is extremely professional and explained what steps were entailed in submitting a claim. She checked up on me through the process and always made everything better with her positive attitude and encouraging words. Most people are in a rush to get through a conversation but Stephanie took the time and made me feel like that I as a customer, and what I was going through really mattered. Thought I’d give a good review to a very nice person and hard worker! Thank you Stephanie and thank you Synergy insurance. I appreciate it."

"We've been using Synergy for about 7 years for our restaurants and couldn't be happier than not only the service but the willingness to actually care and go the extra mile is rare these days. Nikki is the is the absolute best at what she does and will always have our business"

"Our previous insurance company was a completely incompetent nightmare with zero attention to detail. After all the red flags, a friend recommended we call Synergy. We had 2.5 days before our other insurance expired. Within a day, Rex was able to provide us with a quote with better coverage and lower premiums through a well known admitted insurance company. We can rest easier at night, knowing we have done what we can to protect ourselves from the unknowns life throws at us."

"My husband would often say the name Synergy instead of Symmetry. I googled it to find out that it is an actual existing company close by in Sunrise. We needed to find vehicle insurance so I called for quotes. Josalina was very patient and helpful. Even to the point of me conferencing in my husband to ask questions that he had concerns about. She answered our questions and what she was not sure about she got back with us as soon as she had the answer. So, we are now new customers."