DTRT Insurance Group

"I called for a quote and I was talking to a lady about getting insured 3 cars. She was accusing me saying that the cars were for other people. How would she know who is driving the cars. I felt really uncomfortable with the way she spoke to me as if i was a child or ignored and i do not appreciate being spoken to that way. . I told her the name of my ins co now and she was saying the co does not exist. I do not think that is the proper way to conduct business especially when I'm just looking for a quote."

"Having a career of 30 plus years in the insurance industry I have never experienced the unprofessional response from an agency Upon calling for assistance along with the insured on a simple roof claim The response was “ You need to contact the Insurance Company, this is not our problem “. And to broker an insured of 20 plus years with no prior claims to a Carrier that lets a claim sit for 64 plus days with only an apology from a subcontracted adjusting firm out of Atlanta via email This is a legitimate claim per policy And it’s not going away and will get properly paid ! It is now my career to make it so"

"when I first got insurance from DTRT Insurance Group they were excellent, however they have turned into a very difficult group to deal with. I have been trying for over 3 weeks to update my information on my flood insurance and have not been able to get it done. They will work had to get your business but be careful once they got you there service is not good."

"First ever review for me but these guys actually work for you. Edgar and Gregory are just nice guys that will spend the time to get you the best deal in the crazy world of home owner insurance. I could write a paragraph about our continuing saga the home owners Ins these guys made the bite from that premium hurt much much less while handling every twist n turn in a nice friendly professional way. Bottom line Insurance companies don't want to give home owners reasonable rates and will do anything to kill a good fair priced policy. These guys found options no one else knew about and packaged us so we qualified for and actually got a rate much lower than anyone else quotes"

"Kristian Shaffer at DTRT has been instrumental in my life these past 3 months. She provided excellent service and communication. I can count on her to keep it real, ask straightforward questions, and be on my side. She does the research and comparison needed to leave me feeling comfortable with my choices. I have two policies with DTRT and will keep recommending them for service and support."