Patagonia Nahuen

"Very good service very good Bible nice brother I recommended to visit this store soon as possible if you want to love it"

"Food is good . I always order on Uber eats . But I just don't understand why they asked if you want chimichurri but for the third time that is no chimichurri on my take out. I just got my order delivered . Just take the option away if you not going to do it ."

"This was the worst empanada I ever had! I opened it like that as you can see in the picture because I wanted to show how dry and burnt it was. I gave it a one star so I could be able to write the review although it doesn’t deserve not even one star. The service was terrible! What a shame I work for a very nice upper class condominium where I could of recommended the place however wherever I go I will say don’t go to Patagonia on 3802 Collins.My recommendation to the owner is it better to throw away one empanada than to lose customers. Train employees to treat customers right because customers bring customers."

"Great place fantastic People. Consistency quality with the food and the best espresso “LavAzza” in town, makes perfect experience. Family atmosphere. If you wanna to be the received with smile and great menu Patagonia is your place . Keep the good work !!!"

"I am writing to express my deep dissatisfaction with the service I experienced today at Patagonia in Sunny Isles. As a long-time patron since the opening of the establishment, I have been a loyal customer, visiting at least once a week, and have always enjoyed a positive experience. However, my recent visit on December 21, 2023, was regrettably marred by an incident involving the manager, Alejandro. I had stopped to have breakfast with my daughter, and during our interaction with Alejandro, I encountered an uncharacteristic level of rudeness and disrespect. Specifically, I ordered a coffee with milk, a regular part of my routine during my visits. Unfortunately, on this occasion, the serving provided by Alejandro was noticeably more weak than what I am accustomed to receiving. Politely, I requested additional coffee, only to be informed that I would have to pay for another cup as per the establishment's rules. While I was willing to comply, I found the response unnecessarily curt and lacking the customer-centric approach I have come to expect from Patagonia. Upon my daughter expressing her opinion that the rule seemed unreasonable, Alejandro seemingly took offense, misinterpreting our comment as a personal insult. Rather than addressing our concerns professionally, he exhibited a consistently negative attitude towards us throughout our stay, culminating in our unwarranted expulsion from the premises. As a devoted patron for several years, this experience was not only disheartening but entirely uncharacteristic of the service Patagonia is known for. I believe that loyal customers should be treated with respect and courtesy, especially when they bring attention to an issue in a civil manner. I kindly request that a formal investigation be conducted into this matter, and appropriate disciplinary action be taken against Alejandro for his unprofessional conduct. I believe that this incident does not align with the values Patagonia stands for, and I trust that corrective measures will be implemented to prevent such occurrences in the future. Thank you for your prompt attention to this matter. I hope that the necessary steps will be taken to rectify this situation and maintain the high standard of service that has made Patagonia a preferred dining destination. Sincerely, Rafael Salaues"