Optum-Clearwater 2730 McMullen Booth Road, Clearwater, FL 33761

"When did hold times exceed 30 minutes? I’ve attempted to call 3 times and on the last call the music stopped playing and eventually I was disconnected. I was third in line. Actively calling back a fourth time and now I’m not even getting a number in line. It’s been 40 minutes. Update: Corporate, The next time there is a holiday, PLEASE set up a recording so patients know that the office is closed. This way people aren’t constantly calling in and office staff isn’t playing catch up the next day due to your negligence and lack of common sense. My family member has been coming to The same primary Doctor for many year and we’ve never had this issue before. Thank you to the office staff for reaching out to me in a timely manner once you all were back in the office."

"Very helpful. Good referrals. Dr. Kamal really reviews your test results, listens to you. I like that you can get your tests at the Doctor's Office."

"Care is good; Ida Houston is great. Referral staff - hard pass. Good luck getting a timely referral processed - or a return call from anyone in any supervisory capacity. Still waiting for that call to happen, but I suspect it will not occur. I can't even get the name of a supervisor, unless their name is "Isn't available right now." But that would be a weird name. 6 month update: Still never heard from a supervisor outside of the feeble attempt at resolution in the comments of this review. I have since changed providers, and they provide customer service leaps and bounds beyond this group."

"I was made to feel welcome and comfortable by everyone. Dr Balkman was unique. I've had an ongoing issue for 1 year and with just one visit shes already started the process to try and help me. They are all very upbeat and kind."

"I started going when they were JSA. and my primary is Dr.Kamall. At 64, I have only found 3-4 Dr.s I trusted in my life, and it was getting worse. Then I found Dr. Kamall at JSA. This guy actually cares about your health. He takes time to explain things to you and has even called me at home to check on me when I was ill. Those simple things touched me. They are the GREATEST Staff also."