Wendy's
7560 Northwest 186th Street, Hialeah, FL 33015
Hours open
Monday:
6:30 AM - 1:00 AM
Tuesday:
6:30 AM - 1:00 AM
Wednesday:
6:30 AM - 1:00 AM
Thursday:
6:30 AM - 1:00 AM
Friday:
6:30 AM - 1:00 AM
Saturday:
6:30 AM - 3:00 AM
Sunday:
6:30 AM - 3:00 AM
Photos
Location & Phone number
7560 NW 186th St, Hialeah, FL 33015, United States
About the Business
Wendy's is a popular fast food restaurant located at 7560 Northwest 186th Street in Hialeah, Florida, United States. Known for their fresh, never frozen beef hamburgers, delicious chicken sandwiches, and signature Frosty desserts, Wendy's offers a wide variety of menu options to satisfy any craving. Whether you're looking for a quick meal on the go or a sit-down dining experience, Wendy's provides a welcoming atmosphere and friendly service for all customers. Visit Wendy's today for a tasty and satisfying meal that will leave you coming back for more.
Reviews
"God only knows how many times I've given this store an opportunity to redeem itself but unfortunately the poor service continues. Only three staff persons handling the drive thru, kitchen and diner area. Wendys corporation should really reevaluate the franchise owner's integrity because it's not getting any better. My family and I have literally walked out on all last three visits because it just takes too long to serve customers."
"Please !!!! Don't EVER go to this Wendys!!!!!!! It is a crude joke that the managers that work and run the place are managers of any kind at all, they are unprofessional, and don't deserve their title. It was a Wednesday in the middle of a rush why I do understand having to get cars out at fast speeds, the managers would bash and curse out their workers for getting an order wrong or simply just having to walk up to the drive-thru window to talk to a customer, and right in front of the customer as well, One of the workers turned around and apologized to me for what was going on. I then asked for their names and they refused while yelling at me to get out of the store. They treat their workers like trash, abusing the power that their title as manager gives them. Ive seen the manager asleep inside their car while the workers inside the store have to fend for themselves. I give this Wendys 0 stars If I could. The reason why I haven't is because besides the mess of management that they have, the crew members themselves make an effort to try to do their job and help."
"I am dining there now. I must say this has been the worse customer service experience I have ever received anywhere. I came in and nobody smiling. The first thing the young lady asked me is if I’m Uber eats. I asked her if that’s why she didn’t respond when I said “ good evening how are you “ she said yes then said oh I have on a headset. She still didn’t return the courtesy or apologized. She took my order: got my cold fried she gave me the bag. I asked for ketchup, she went in to grab an handful of to packets of ketchup and threw it in the bag. She started to gallivant with the other team member that was there he has dreads or cornrow . She proceed to play and came around the counter and took up a scooter saying she was going to throw it in the garbage and using expletives. The other team members came out and sat at a table vaping. They saw me and with no respect for the customer that’s still inside. After all that they were very loud as if they were a bunch of bad siblings . Absolutely worst restaurant I’ve been to. I know what customer service is and what is not. THIS ISNT IT."
"Worst experience I have ever experienced! This breakfast manager should be fired. I went through the drive through and the lid to the coffee that was given to me was not closed all the way. The coffee spilled all over my hand twice and burned me. She saw all of this happening as she was standing right there by the window. I even heard her saying you spilled coffee on her to her worker. She didn’t say anything to me. My hand was dripping with coffee while she was too worried about one car behind mine to get that order correct instead of acknowledging what just happened as a manager. There was literally only one other car in line. I couldn’t believe what was happening. I asked her are you the manager? She said yes. I said do you not see what just happened? She replied with a stank attitude and said yea… and nothing else. Not an apology nothing at all. I said what is your name? She refused to give that to me. I said I need my receipt and corporates number she said the receipt machine is broken. I said well I need my receipt. She closed the window on my face. I had to end up going inside to ask for my receipt again and she proceeded to say the same thing that she didn’t have a receipt for me. Refused to give me her name again. The woman called me out of my name and all. She called me ratchet. This is the type of workers that Wendy’s hires and managers at that. So sad. I was able to get her name because I had to call the police. Oh and after all that I had missing items in my bag. Her name is Lavercia Parker! She represents Wendy’s!"
"Very nice eating area, for sure one of the cleanest, brightest, and most comfortable Wendy's in the area."
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