Butter Flakes Bakery & Grill

"Decent. I like the flakiness of the patty shell but the “spicy” beef filling seems dry. I also ordered the curry chicken with rice and peas and it was ok but I prefer a more traditional version with more yellow curry seasoning."

"Bought large jerk chicken, but what they did that I didn't like is that they chopped up 1 white meat into 4 pieces in large box with rice selling it for the price of a large vs when they usually give you white and dark meat for the large price. They're now skimping on the portions now that they have established a customer base."

"Honestly I'm not one to complain but when you have a business you should treat everybody equal. I am a delivery driver and every single time that I have stepped foot in this place I have always waited for the food 15 minutes or longer. They never want to give you an exact time and they're always so rude every time you ask them. First of all you shouldn't be treating drivers like that because they are helping your business out. You should be considerate of their time because unlike people that are paid hourly we are not. On top of that I'm pretty sure the people that order online from this restaurant wait longer than the people that are walking in and getting their food right away. I don't know why a lot of businesses have a habit of pushing online orders to the side but they are just as important. If the food is not ready please do not send us the order point blank."

"I always order fried chicken with white rice with gravy on the side with no problem. Today I went there ordered the same thing… fried chicken with white rice with gravy on the side. I was told and charged extra for the gravy… that doesn’t make sense the same amount of gravy u put on the plate I wanted it on the side. I know times is ruff but make it make sense. Also, the rice was mad mushy I thought I ordered rice and not porridge."

"Update: went back and got an fried chicken lunch special. A chopped thigh? Wow chicken is very cheap. A customer should at least receive an leg quarter (leg and thigh) worth of meat. Also they still only have the cheapest sides, which is salad. Customer service hasn’t improved, attitudes still bad; in my opinion. Update: 8/15/22 Place has somewhat gone downhill. Use to me a pretty decent spot for a grab besides the stinginess with meat and gravy, the food has been awful lately the previous two times I’ve been has been absolutely awful and I won’t be back. Waste of money. Goat plate full of peppery BONE no meat. They have good food, very authentic, good flavor. My issue here is small meat portions!! And poor customer service. Don’t even be packed here and they rush you to order as if you know the menu automatically… also they never really have steam veg or cabbage as a side mainly only the cheapest thing which is salad."