Captain D's

"not a fast food seafood guy but their giant fish sandwich and the butterfly shrimp are amazing. definitely surprised at the food and service we got. will be back again."

"It was my first time visiting, the customer service was top notch, the person taking care of my family and I was very patient since we weren't familiar with the menu and specials, she explained every dish we had questions about, the food was very tasty and not greasy and the ambiance was clean and pleasant. I recommend Captain D and we will definitely go back soon."

"Just recently tonight I decided to go here before closing, and I placed my order and I waited about 15 minutes before anyone decided to make my order while they were all talking in the inside with someone so I waited patiently to then realize I waited 20 to then seen everyone get back to work so by 28 to 30 minutes my order is about ready but then I noticed that the girl that was taking my order started doing trash and putting bags in the bins and also grabbing the trash bins with her hands and when my order was ready she put the bags down and did not wash her hands and then grabbed sauces and next grabbed my plate and opened it with her dirty hands and then put it all in a bag and I told her I felt uncomfortable accepting that plate and explained why in detail and ask if there was a manager there. Which I asked for a refund and the girl told me she hooked me up for being patient which I was. And gave me extra okra and what not so the manager came and I explained what happened and she offered to remake me my order and I said if you can do that I would highly appreciate it. So I accepted it and was disappointed when I left with my food and find it disrespectful how I was served after waiting about 40 minutes in the drive thru. I find this unacceptable and I will be coming back in with a complaint especially with how I was served like I’m a dog like rice was sprinkled in the plate and you can see through the rice and see the plate and the okra looked like one serving but spread out to look as if it was two sides. I hope the owner take this review into consideration due to the fact I’ve been calm the entire time knowing how long I waited and what I had to experience twice in one night order number 0184. 09/18/23 @ 21:40pm server was destiny not sure about the manager"

"My first time having Captains Do’s and it’s really nothing special. I’m hear to talk about the staff. I don’t remember her name but the girl working the window was so nice. They mistakenly over charged me and I didn’t even notice in the moment but, she immediately corrected it. When I was ordering and I told her I had never been there prior, she told me all the popular items. When my order came she made sure I had all the sauces I needed. We had a bit of small talk and I could tell that she was a genuinely nice person. I really wish I remembered her name. She’s amazing!!"

"Arrived at about 4:10 PM. Placed our order. Drove up and paid. Had to wait with three other cars for our orders. Took about 12 minutes. We then left the parking lot and drove over to another parking lot and started to eat our meals. The french fries were lukewarm in both meals. My wife’s chicken meal, see the attached picture, looked like the chicken strips had been reheated. They were dried out and tough. Went back to Captain D’s parking lot and took the order inside to get it changed out. Meanwhile my order of fish and shrimp was in the car getting cold. Took 12 minutes for them to replace my wife’s chicken strip meal. I returned to the car and ate part of my meal and it was not good at all, the shrimp were little tiny pieces of shrimp probably correctly called popcorn shrimp. I had started eating my meal when I had to take my wife’s meal back and at that time my french fries were lukewarm. Both my wife and I figured that after having to wait in the drive-through line for 12 minutes after paying that our dinner order would probably be fresh. Big mistake. My wife tried to eat her second chicken strip meal. At least the french fries were hot but the new chicken strips were not much better than the first time around. My wife ate one strip and one hush puppie and said no I’m not eating any more of this and we ended up leaving the parking lot and throwing both meals out. We are sorry we tried this place to eat. We have eaten here in the past and it’s always been good. Responded to their request for more info so they could get in touch with me on 3/22/2022. Waiting on their call to me. 3/30/2022 still waiting on their call. 4/3/2022 still waiting on their call."