Naples Italian Restaurant 1107 West North Boulevard, Leesburg, FL 34748

"Ordered pizza over phone. When we arrived 20 minutes later pizza was forgotten to be made. Waited 50 minutes. When got home no bacon on pizza. Garlic knots had no butter or garlic just hard bread. Called and spoke to manager she said pizza was correct she made it herself. Will never go back again."

"We have been many times. Under new management. Service needs improvement. No smiles, not really friendly. We have had better service I the past. Hope it improves as we enjoy the food."

"I Ordered through Uber Eats the baked spaghetti, the menu description said marinara sauce. There was no mention of meat at all so I ordered it. It was delivered. When I opened the container I saw chunks of meat. I immediately contacted Uber Eats for refund However, Naples refused to do so, even though on the menu, it did not mention meat in the sauce. I am a vegetarian I would’ve never ordered anything with meat in it. Very disappointed in this establishment I still have not received a refund yet I will Never ever order from here again, and I may even delete Uber app."

"Today’s experience : ordered a coke to start off and it was flat , food took 45 minutes to arrive to table one dish was cool in the middle the other dish was missing ingredients when waitresses was made aware I was served a cold cup of my missing ingredients, then the new management appeared and in my opinion did a poor job with the apology conversation also on a side note the conversations held in the open kitchen should have been quieted as the entire dining room can hear the foul language in there. Our waitress was nice but definitely not the proper fit for the type of establishment. Return the atmosphere to its former glory and be mindful of the customer experience my likeliness to return to this establishment is slim ."

"Got to be under new management. I’ve been coming here for a year now. Last few times I noticed all new people in the place. Pizza I got this time was old, I mean OLD (see pictures). First slice was like the pizza you got in elementary school, second slice taste dish soap. I ate most of the first slice, but that second slice I spit out. New manager comped me 10%, ok I guess because I did drink the coke. I did leave a tip also because it was not the servers fault the kitchen used old food. But probably won’t be stopping back in here on my route anymore.."