Jimmy John's

"Zero stars for service. Ordered online only to arrive and the ONE employee was sitting at a table out front. I told her I had a pick up order and she looked very confused. She finally checked the printer & the order was still sitting there. No apology was offered, in fact she begrudgingly started making my order. Before she was done, a male employee came from the back. She told him nothing so I brought it up to him hoping he could 1) see her behavior 2) make sure he knew she wasn’t checking for orders. He made some excuse over it being loud in there and they often did not hear the order printing. There were zero other customers in the restaurant. She handed me my sandwich and a drink cup. I had picked out chips. It’s all laying right in front of her yet she didn’t put anything in a bag. I had to ask for one and only then did she hand me a bag and watch as I put my sandwich & chips in it. I asked for napkins and she points to the end of counter. Then before I could leave the store she walked around front and sat back down at a table having never said another word to me. Wow, just wow. I’ve been in the restaurant business as an owner myself and this lazy, unfriendly behavior by employees would never have been tolerated."

"Ordered on Doordash and were told that "they didn't have drivers" so we cancelled the order. But the cancellation and refund never went through. We called twice and were told that the order was cancelled both times. We had to call Doordash before they finally stopped lying and gave us our money back. I suggest speaking with whichever woman was closing on Monday Sept. 4, 2023 at 780 Grand Boulevard, Miramar Beach, Florida."

"Absolutely horrible experience. Lied multiple times about my order being on the way. Said it was complete on door dash. When I called they said it hadn’t actually even been made. This was after over an hour of waiting. HORRIBLE. One of my co-workers actual went down to get food and asked about my order and they lied and said it was out for delivery already. I’m not sure if this store is full of scammers or if they are just extremely bad at their job. Either way, there’s no excuse for lying multiple times to a customer."

"Went to order for a quick lunch, was told to order where we pick the good up then told no and was looked at like we were lost. Tried ordering a Make it your own. Apparently the cashier was greatly stumbled at this and didn't understand their own menu. Instead we had to order a different sub. Asked for Grey Poupon and was told they don't have that at this location. Meanwhile there was about 5 jars of it full on the shelf behind them. Just a clueless employee. The same person said our food was done and the gentleman making it told her it wasn't done yet. The cashier also didn't give us our drink or chips, and rolled their eyes at us while also giving us the most bizarre look like we were from another planet. Definitely will seek subs elsewhere where the employees have manners and know their menu."

"Food taste good but definitely not freaky fast lol. In town for a week. Stayed at a hotel 3 miles from their location. Ordered once and took about an hr to get my food. Thought maybe it was a one off so I ordered lunch again. Not a one off, took over an hr to get my sandwich again. Here for work so by the time I got my sandwich I didn’t have time to eat it because I had to go back to work. If you’re in a hurry, do not order from this Jimmy John’s."