Papa Johns Pizza

"My wife and I love Papa John’s pizza."

"I have called Papa Johns in Brewton Alabama and everytime they have me on hold for at 30 to 45 minutes each time. And when I go in there to put my order in phone be still ringing. They never answer their phone calls ever. So what's the point even them having phones if they NOT going to answer. And then I still have to wait another 30 minutes for my food. SMH"

"Entire family got food poisoning after eating pizzas from here. Twice. Didn't realize the first time the pizza was to blame. But there was no doubt last night when we all were sick after eating pizza. We will not purchase from this place any time soon which is a shame because this is our favorite brand."

"Service has definitely improved. The wait is still awful. You can be the only person in the store and still have to wait 45 minutes for your order. Heads up, pick up carry out orders are dead last. Irs definitely not on a first come first serve basis. Online orders have priority and are prepared first, then delivery, and then carry out. Many carry out orders still have to wait a very long time to pick up a pizza even after arrival. I do not know what's the deal with their "prepare a pizza notification system." Once you pay, it seems like it waits 20 minutes to que the pizza preparer to start with no one in the store. That aspect need to change. You just took the order, so make the pizza up already. I don't think the issue is with the employees, but thier pos system. The employees are awesome...so please tip well."

"I am the night manager at the Brewton location. I treat my customers like they're my family. If you decide you want a great pizza, then stop by and ask for me. We're having a issue with our online delivery orders. If you place a delivery order online and it tells you we can't or don't deliver to that address, call us. We will have to manually enter your address. Also know that any discount or promotion offered online, we will honor in store or over the phone. Papa John's is working on this issue. I hope you come see us or call us. And we appreciate your business. ☺️"