Dunkin'

"I wouldn’t personally leave a star review due to the service from each employee in the establishment being highly poor and uneducated without being able to explain to the customers as to why the specific location does NOT stock any dairy bottles products where typically others normally do. Dunkin’ Donuts should ADVERTISE this huge heartbreak as to it being a product normally all Dunkin’ Donuts would keep in their fridges at all times. They’d rather sell other Coca Cola products versus keeping a cold smooth dairy product. Very late on this review but had to leave one after I got the stomach flu THE SAME DAY I ATE BREAKFAST THERE! I am more than positive one of the employees was going thru it the week prior of me eating there. STAY AWAY FROM THIS TRASHY LOCATION! It will end up closing soon like the Starbucks did before that! It’s very hard to find good help in these parts of town."

"While I was waiting to be served, the person behind the counter was flat out rude and mean to a customer who was, very politely, reporting an issue with their order. I was embarrassed for Dunkin and frustrated for this customer."

"We went by. Never got our receipts. She claimed she threw the bigger one away. But we know she didn't. She could have looked for it. She charged us another 5. We did the math. The 5 extra charges was not needed."

"I live in Powder Springs and have gone to the one 4100 Macland Rd, Powder Springs, GA 30127 and 3721 Tramore Pointe Pkwy, Austell, GA 30106 (the one that a robot usually takes your order) and I had bad experiences at both locations. However, I have been coming to this one at 836 Veterans Memorial Hwy on my way to work in Atlanta and I would like to praise their excellent customer service! Everyone has always been so courteous and has a smile on their faces whenever they take my order or payment. I even mentioned to them they should train the other Dunkin Donuts teams at the other locations. Depending on the time I get here it has a long line, but it moves fast and everyone is very helpful. I always tip them whenever I can. I have never had any issues with my order at this location, despite the other comments I read here. I wish other Dunkin Donuts had the best customer service like this location has."

"I was excited to get a sourdough breakfast sandwich. The Dunkin website says it has "five half slices of bacon." You can see the nice stock photo showing the five pieces of bacon sticking out (which, even though the description says "half slices," the picture is clearly meant to make people think there are five full slices). I was disappointed when my sandwich looked like it had in total maybe one piece of bacon. I didn't get five half slices. That's not four half slices. It's not three half slices. It's at most two half slices broken up into small pieces. Sandwich also has a weird smell, like a wet dog, and my large latte was only 2/3 full. Waste of money. Last time I went there to get two lattes, one with 7 pumps and one with 2 pumps of syrup, they gave me two lattes with 7 pumps. I said it was wrong and asked them to remake one with 2 pumps. The cashier snapped at me that I had said 7 pumps for both, which I didn't. There are a ton of other reviews on here also saying that one of the employees (maybe the same person every time) got orders wrong and then blamed the customer for supposedly saying the wrong order. Anyway, they remade it that time. This place is really hit or miss. Usually I just go to grab a coffee and a donut, which are always good."