Jimmy John's

"Horrible experience I ordered from here only because they promote fast delivery but I waited 1 hour and a half and my driver never showed up eventually he called saying he ran out of gas and cannot complete the order which is extremely unprofessional once I called for my refund the lady on the phone said it will take 3 days to refund my money for food I did not receive.... this location is being run Horribly and I would not suggest anyone to waste they're time or money I would leave 0 stars if I could ...unacceptable!!!!!"

"As soon as I arrived at Jimmy John's, Music, a young man, welcomed me and helped me choose my perfect sandwich by going over the menu and specials. I was impressed by his knowledge and customer service skills. It's no wonder he made my experience at the store so pleasant. Maybe he's already in a managerial position - he definitely has what it takes."

"Don't bother doordashing after 4pm on weekdays as chances are very slim that they have a DD from their store to bring it to you. Ordered off doordash yesterday evening to waiting almost an hour for a 1mile destination. Then got a call from someone stating that they had no drivers in store. As for them to get a doordasher, idk why they didn't if they're using a doordash app. After her explaining, I asked about the refund to her stating "I'm trying to work on it" she then kept my order still running for 10minutes. Decided to call doordash myself to explain and cancel as by that time I did not trust a word she said. Very poor service and very poor common sense as they should've cancelled the order if they knew they had no drivers. Maybe if I took the management position, this would not be an issue...but I'm glad I didn't but it looks like y'all may need to start hiring a new one- the one you have is very low budget and clearly does not know how to do her position correctly based off reviews."

"I did an online order for the veggie. What a joke! It had a little lettuce, 3 slices if tomatoes which one was the end with rind in it, and cheese, thankfully I ask to add pickles. 4 pickles slices, gee don't hurt yourself! We called to complain the lady that answered the phone said she was the owner and she made my sandwich herself, and nothing is wrong with it. Where’s the cucumber and avocado that comes it?!? Save your time and money, Publix has a much better veggie! If she is the owner, she's a joke!"

"The management of this location need to step up, please know that your employees close the store 10 minutes early on Thursday June 17th, 2021, the big bearded African America male employee, turner away the customer before me and myself 10 min before closing time. I am sure they are violating the franchise policy, these two emplyees needs to be repremented. We drove a long way just to get Jimmy Johns for dinner, make it just in time with 10 min left before closing...what a disappointment."