Popeyes Louisiana Kitchen

"Went tonight. Line was long. Cool, I get It! We have labor shortages and staffing issues worldwide. Placed an order via app. Get to window and my order is wrong. And I have to pull around for the other half of it. A young lady named Chyna approaches the window. Points at a spot and says “you need to pull up, it ain’t ready, and you holding up my line, running up my drive time”. No hey sir, how are you, etc. Just rude. I had To go inside to get my order, where the manager, I’m assuming a shift manager, named Chris did absolutely nothing to mitigate the situation, as Chyna suggested that I reach out to “Shaniqua Hodges”the store manager and insinuated that nothing would happen if I did. Just unprofessional and disrespectful."

"This is hands downs my favorite Popeyes to go to in Georgia period . The staff is always friendly and professional and the food usually don’t take too long . I always get the same meal but if i get an Oreo cheesecake again and not receive a dam fork to eat it with , ima scream ! I know it seems trivial at base but if i specifically ask for forks, napkins and condiments and never get them , it’s starts to get irritating ! If that’s fixed , it would be 5 stars hands down ! Edit: i have since changed my review from 3 to 5 stars because they seem to haves remedied my issue"

"I had to stop eating, every piece of chicken was uncooked looked like old meat. Not to mention they barely gave any fries and they tasted like they hadn’t change the grease in over a week. They literally stunk like old grease. I actually feel sick…"

"Visited Popeyes recently and encountered a mixed experience. On the positive side, the food maintained its high standards, delivering the mouth-watering flavors Popeyes is known for. The crispy chicken was spot on, and the sides were as comforting as ever. However, the dining experience was overshadowed by significant operational issues. The most prominent problem was the exceedingly long wait times, a clear indicator of their popularity, but also a sign of inefficiency. This was compounded by frequent instances of them running out of certain menu items. It's disheartening to spend so much time in line, only to find out your favorite dish is unavailable. Adding to the frustration, the lobby closed earlier than the posted hours, limiting dining options and convenience for customers. While the quality of the food is undoubted, these logistical issues significantly detracted from the overall experience. It's a reminder that good food alone doesn't make a great restaurant experience; operational excellence is equally important."

"I don’t know where to begin. I guess I’ll start with the half done chicken nugget meal I received. My daughter was dying for Popeyes’ chicken nuggets, so I took her. When we got home, she couldn’t even eat her meal because the nuggets were half cooked. I immediately called to speak with a supervisor and she gave me two choices. One, to bring them back the same day (THEY WERE CLOSING SOON), or to come back the next day. I gave her my name and phone number and she assured me that I could get a replacement meal after asking for her. NEXT DAY: I did ask for her but was told there wasn’t ANY supervisor there by that name. Needless to say, I will NEVER spend my money at this location again."