KFC

"Yet again with these young people that don't understand customer service. I couldn't make an order tonight, with a restaurant that absolutely no customers, but us. Why? The clerk wasn't paying attention. So I left and went to restaurant next door and got something my family didn't want. Get over it those that want to make more money, but working in fast food. You aren't the only one that has or are working in that position. We all have worked them or currently working it. If you can't provide customer service where you're at, you want be able to do it in a higher paying position. Customer service is in every position, to the customers and toward your coworkers. I just can't anymore with this attitude that we the customer have to deal with an attitude that you don't want to be there, that people have to do business with you and the believe that a customer want cancel an order and go somewhere else, or just don't get nothing."

"Low rating due menu item not being prepared or ready. Wanted a Pot Pie; special trip to this location just for that item for Manager to tell me it would be 15 minutes. It took 5 minutes to just be acknowledged; location now has self service order kiosk."

"I visited this location this morning around 1130 I was in a moving truck and had to go inside the store,once inside I came into the location I came to the front register and waited about 10 minutes before I was acknowledged upon being acknowledged, I was only asked hey have you placed your order yet? I stated no I’m waiting on a cashier. I was told that I have to place my order on a screen in order to be served. I told them that I am unable to see due to me being partially blind. I cannot use the machine to place my order. She yelled at me and stated that’s the only way I can get my order taken because she too busy This is ridiculous that Customer Service is horrible and she needs to work on her performance as a manager. I am vision impaired, and cannot see and need assistance in order to get my order placed with your company. I am considered legally blind, and cannot utilize the computer. She will not serve me, unless I use the computer unit out in your lobby, which I had to use my phone to turn on my video to blow up the screen in order to look to make sure I take my order by myself, even after placing my order, once I did figure it out, they gave me a receipt of my number and my total she screened behind the counter and said my order was never placed. You need to go try again. I had to go through my phone to get the receipt because I press the button no receipt to show her that my transaction went through utilizing my phone Before she said, never mind, it just popped up This young lady is very rude. I’m professional and needs to learn Customer Service . I am a business owner in the community and I will let people know to not come to your restaurant anymore due to the considerably of my blindness and not getting assistance at your location. It Hass to get better"

"Other than great food, the staff made a tremendous difference. Mature, professional, patient, helpful, & understanding. I repeat.. Professional! For the 1st time in a while, I felt like eating inside. I haven't been to this location in over a year! Clean, calm atmosphere with decent (kid friendly) music at a nice volume. Not blaring. If I can get the same staff all the time, I'd definitely make it more often at that time."

"I came to this location at 10:50am which all food should have been fresh my biscuits was hard as a rock chicken pot pie was so over cooked couldn’t even eat any of my food their customer service is always great but the food is horrible please start serving fresh food not old or over cooked food."