DogPhoria

"It's obvious that these people love dogs. I feel good about leaving my furry child with them for daycare or boarding her when I travel. No need to leave your friend in a tiny box while you travel. This facility giv3s them room to move about."

"My dog was bit. Back in October, my dog boarded with Dogphoria for what was supposed to be 4 nights. I landed from a trip on Sunday evening and wasn’t supposed to pick up my dog until the next morning. However, I received a phone call from Robyn, one of the owners, saying that my dog had gotten hurt and asking if I wanted to pick her up that evening or wait until the morning. I do appreciate that Robyn called and that they stayed open late as I chose to pick up my dog when I was told that she was bleeding from her ear and that she wouldn’t receive attention for it overnight. Robyn assured me though that the choice was mine and that the bite was more of a “scratch.” When I arrived, my dog was waiting in the front and did seem calm. Robyn and a worker that was there when the incident happened admitted that no one actually saw what happened, first red flag. They said that another dog bit her when they were moving the dogs from one space to another, all the dogs rushed to the entrance and it must have happened then, second red flag. They both talked about how dogs sometimes get over excited when moving and it wasn’t an aggressive attack against my dog. Okay but if you know dogs get excited at this transition, why was no one watching? Why would you release a bunch of dogs to rush towards a small enclosure knowing dogs get over excited as you’ve stated? Robyn and the other worker commented a few times though how it was just a scratch and how my dog seemed fine cause she was calm. Anyhow, we get our dog home and notice that her ear was actually bleeding a lot and that the flow had no stopped as indicated when we picked her up. We luckily already had a vet visit planned for the following morning at VCA in Dunwoody. My poor dog was calm all evening but mostly is seemed like she was worn out and in pain more than anything else. In the morning when the vet saw her, they said no, this was certainly not a scratch, her ear was bit all the way through! We ended up paying around $1,000 in vet bills on top of the boarding fee from this incident that could have been prevented and then was downplayed. Plus, I called to follow up with Robyn about what the vet told us. She wasn’t available so I asked that she give as a call back. The manager did ask about the situation so I informed him. Robyn never followed up with us at all which I would have expected even without the follow up information. We were still charged for boarding the evening we picked her up so it seems that is where DogPhoria’s priorities lie."

"Our dog Micky gives DogPhoria 5 woofs! For us It is convenient, temperature controlled and has a caring staff. He comes home complexly happy and worn out from playing."

"Andrew and Star are both fantastic employees. Andrew has repeatedly helped me at the front desk and answered helpful questions. As for Star, I've seen her be incredibly loving and caring to my dog on the live feed. Casper has enjoyed staying here and hasn't picked up any bad habits. He loves playing with his fellow canines and looks forward to his upcoming visits!"

"The crew at DogPhoria in Canton are Awesome!! They know our dogs names when they come in. Our dogs always look forward to spending time here. Dixie loves playtime and playing with the other pups. Staff are always friendly and courteous. Thanks for all you do!"