The Burger Place

"Lovely breakfast! I’m staying in the hotel, and I wasn’t sure how the burger place would be for breakfast, and it is awesome! Very friendly service! We came for supper and it was super! Lovely salads! Very fresh with lovely vegetables and other ingredients!"

"First walking in to the host stand we sat and waited for a while the girl kept looking at us but not addressing us or even telling us she would be right over. When she finally came over she told us they could only do Togo and gave us menus. The wait for the food wasn’t to bad but when I got to my room the cheese quesadilla that I ordered on the main menu came with chicken on it. I went back down to ask if I could have them remake it for me as I don’t eat meat. She told the kitchen immediately and we waited 20 minutes for two quesadillas with three ingredients. When I finally got my order there was barely anything in them and the tortillas were super hard. Needless to say I’m super disappointed and still hungry as I barely got any food. Also someone in our party ordered Buffalo wings and another ordered a burger. She said they were out of ketchup but she put the next best thing in there, thinking maybe it was ranch for the wings it was actually Italian dressing. Big fail tonight"

"I was in the area and we were starving. I came across The Burger Place on Yelp and decided to give it a try. The restaurant is INSIDE the hotel so don’t get confused when driving into the parking lot. Also, you have to go through the hotel’s main entrance to get to the restaurant. Upon walking in, the restaurant was very spacious and was super clean. The waiter/host/bartender was very lackluster, however, considering it was the end of the night, I can understand. Nonetheless, I sat at the bar and was provided a menu. Upon taking a look at the menu (which is limited in comparison to the other restaurants in the area), I was advised that there was No Wings, and No Caesar Dressing… Ok! Allow me to take a moment as a patron to say, I think it would have been a better experience had I been advised this upon being provided the menu opposed to as I am literally placing my order. Me: “May I get an order of wings, we’ll done…” Waiter: “We’re out of wings!” Me: “May I get the Caesar Salad Waiter: “We’re out of Caesar Dressing! We only have burgers!” At this point my experience at The Burger Place is less than pleasing, however, as I’m never against a good burger, I ordered “The BBQ Burger, well done” It took a while for the burger to be ready, which I expected as I concluded the food was made to order as well as I asked for well done. When my food arrived I was very pleased by the visual presentation. The burger was very meaty and the burger fixings were very fresh. Also, the potato wedges were a pleasant surprise and were perfectly done. To my dismay, when I bit into my burger it was medium well. As you can imagine, based on my burger being medium well I was perplexed at the cause for the extended wait. Moving forward, I must admit that the burger was very well seasoned. The flavor profile of the burger was amazing and the quality of beef was good quality. As it relates to my experience as a whole, I will rate it a solid 2 out of 5. Ambiance: 5/5 Service: 1/5 Cleanliness: 5/5 Plating (To-Go): 5/5 Order Accuracy: 2/5 Food Flavor: 5/5 Due to the flavor experience of my burger I’m not opposed to another visit, however, I hope for better service and a full menu."

"First sign of trouble was the beer came out headless. Food was not any better. The fries originally came out room temperature. They remade them upon asking. I requested the burger without any LTO, but it was still included and the bun was bordering on stale. The waitress rudely remarked "What, your fries weren't hot enough?" when I had eaten half of the fries. I left half my meal there as it was unappealing and am now eating a Clif bar in the room. I also drank half the beer but couldn't tolerate drinking anymore as it was flat due to the lack of head. Overall, there are major opportunities for improvements and better training. I wish I had taken the time to look up reviews before going."