KFC 6892 Georgia 85, Riverdale, GA 30274

"Got to restaurant at 10am so I could get fresh chicken. It opens at 10am, but no one came to the window until 10:10 at which point I was told to give them 15 mins. 15 minutes later, I was told they still didn't have chicken ready. This is unacceptable! I could have gone some place else. This location has a habit of opening late but this was ridiculous. Something needs to be done...or it it needs to be closed. Additionally, I went to the location on Flint River to try to get chicken and that system was down. Sigh."

"I gave this establishment a 1 star rating for atmosphere because of the female manager with the blonde braids. She was taking the orders on the speaker, she was impatient and rude, and when I approached the window and acknowledged who she was, walking around the kitchen with no hair net on, I also observed that she was even aggressive and rude with the staff. I told them I was going to write a review. Because her behavior should be addressed. Outside of that, everything was great"

"My husband and I were looking for a quick bite so we came to KFC! It was 11pm on Saturday and of course they were busy. Nevertheless, we had the pleasure of being served by a wonderful young man named Eric Watson. He had to park us and was very apologetic. He told us he was the manager and that they were short staffed. While we were speaking at the window another car pulled and rudely asked what was taking so ___-ing long. He maintained his composure and politely explained that they were very busy and if they could just be patient he would get them taken care of. It was customer service at its finest and he deserves to be recognized for it. We hope this young man goes on to do great things in this world as we are “short-staffed” on decency!! Great job Eric!"

"I come to this location everyday and have good experiences most times. Today the manager on duty was down right nasty. The girl who took my order had me wait in the middle of the line before I could approach the window. I don't know what that's about having me hold up the line. Anyhow, I ordered 3 chicken strips and I didn't receive any sauce so after checking my bag I asked for the new Mambo Sauce. The girl at the window said it was .50 cents and I said no I have chicken strips, surely I get 1 free sauce with it. She proceeds to tell me that the Mambo Sauce costs .50 cents. She then grabbed the manager and I informed her that I would like a Mambo Sauce for my chicken strips and she proceeds to tell me it's .50cents. I previously came to this location and ordered the exact same thing with no fuss! So, in confusion, I ask, " Well, what meal does the Mambo Sauce come with." She then says, "none of them, you have to outright pay for it." Still confused I ask, "Well why do you guys have it advertised with the chicken strips as if it's a great alternative to the other varying sauces free of charge?" She then cuts me off and starts naming all of the sauce options in a very snarky tone. So I said no ma'am I'm fine. Her attitude was totally uncalled for. There is NO SIGNAGE stating that the Mambu Sauce, in fact, has a price outside of the charge for extra sauces. I then simply asked what is her store number. As if she didn't understand what I was referring to, she asked did I mean the telephone number. I then explained that I was referencing the Location Number of this particular KFC. Then her attitude got really nasty and she tells me google it and I say well I know you know it. That's why I'm asking. She didn't say anything else to me but, " GOOGLE IT, GOOGLE IT, GOOGLE IT! I couldn't get a word in so I politely told her not to worry about it and that I would be sure to include it ALL in my review!! You guys just lost a very valued and loyal customer. I WILL NEVER VISIT THIS LOCATION AGAIN!! NEVER!! The disrespect is above and beyond. And the kitchen is always in chaos. And I'm sitting on the parking lot writing this review and realized she forgot my 2 strawberry lemonades. Unbelievable!"