Arby's

"I am a former employee I resigned as of today. The GM has on several occasions dropped food on the floor and would still serve it to the customers. I have also witnessed him cooking old french fries and serving them to the customers. He and other employees short meat from customers.Yes I reported it to only get treated badly. I feel he should be fired. He does it so he can gets his bonus. I will NOT be affiliated with this type of behavior. Jacob is a good manager who does not do this. The Dm just warns him. He is also serving the strawberry eliminate as a market fresh product. The machine has been broke down so he has been using the lemonade from the coke machine. The catch is he is still charging them for the upgraded lemonade."

"i attempted to call the store 5 times after i ordered from them to tell them about the issue with service i had. someone proceeded to answer the phone and play a loud noise into my ear and hang up. the woman who took my order and brought it out to me was rude and insulting. i’ve never had anyone roll their eyes at me and say “oh lord” when i tried to tell her i wasn’t sure where she wanted me to park to wait on my food. on top of that when i got home with my food the fries had been thrown into the bag upside down and we received a double instead of a half pound of roast beef. the fact i couldn’t even contact the store to inform them is a serious issue in and of itself."

"Austin was very personable and a great cashier. You guys need to pay him more. They have roast beef sandwiches 4 for $10.00"

"While clearly short staffed the 2 nice ladies running the place never lost their cool for a second and even as the place got busier inside and out on the drive thru they held the fort incredibly well. There was at least 6 other parties along with me and we all noticed their effort so patiently waited as they took care of each one flawlessly. Will continue to come to this restaurant over and over."

"This was my first time to see the different layout of the restaurant. I normally go to another Arby's and that want to see old style I guess. While this one seems to be under a design more streamlined. I like the new look. Now as far as service service. Fantastic. The manager Austin waited on me is long with three of his employees. Unfortunately I did not get their names. But everyone was welcoming helpful after we needed anything to quick care of us. Highly unusual for a fast food restaurant. I think I'll start coming to this one instead of my old one. Now the food we had the new burger with elk, venison and beef mixture. We love this new burger. As a matter of fact, between the three of us have visited, we ate four! I did find that I ordered the cherry sauce on the side because it was kind of overwhelming with the amount that came on the first burger. By having on the side you get really taste the quality of the meat. I also tried the fish with the hush puppy breading and it was also excellent. So overall great experience and nice looking restaurant. Extremely clean. Service top notch. Food was outstanding. So now this is my new favorite Arby's. Thanks, Austin and the crew. BTW the picture below of the burger went next to the quarter is to give you a size reference. This burger is a great size, not just a small little burger."