Nowell Michael S DDS

"My husband was in severe pain over the weekend and when I called Dr. Nowell's office, the lady answering the phone was so kind. I immediately had a return call back and the appointment was made ASAP, which was very early on a Monday morning. My husband stated that Dr. Nowell and all the staff were extremely kind and sympathetic toward him during his time of need!"

"Although, I didn't have any work done....the staff was very attentive to all of my needs. The actual work will be done on Jan. 23rd and I am sure I will have more to say about my experience with the staff. At this time I am sure that I will be well cared for by every one. The staff was great on my second visit and Dr Nowell is my hero, and I am not exaggerating.. at all. I had 2 extractions and I didn't feel anything, and I healed overnight. Then he had to take an impression for additions to my partial....to make a long story short....I am free of loose teeth, my partial fits perfectly, after a couple extra visits....and I have Dr. Nowell's to thank, along with all of his wonderful staff members. So, from the bottom of my heart I would like to say thank you all for being so generous, helpful and very supportive of me throughout my time in the office. THANK YOU DR. NOWELL AND STAFF!!!"

"Best dentist ever! I’m a Sr Citizen and have been to many dentists. Dr Nowell and his staff are the best: knowledgeable, caring, gentle, friendly, … I feel blessed to have found them."

"Where do I begin, Dr. Nowell has been my dentist for over 10 years. As a person, I so appreciate Dr. Nowell. However, that is where it stops. Just like most people I avoid the dentist like the plague. The drilling, the anxiousness it not something I enjoy doing on a biyearly visit. SO to the best of my abilities I try to keep my teeth clean and looked after. Never had a problem, but the occasional very small cavity. In May of last year, I called into Dr. Nowell's office with considerable tooth pain. If you have ever had tooth pain you know it is unlike anything else. Ginger (office staff) rudely informed I had a balance on my account of $25 dollars. Yes $25.00 dollars, after paying this amount she proceeded to tell me that Dr. Nowell didn't have any openings for over a month and half. I expressed my pain, asked to be added to the cancellation list , and ended the phone call there. I called my mother in tears, knowing that I could not live with this pain for another month my mother called, less than 5 minutes later. Ginger was able to offer her an appointment a week later. My mom then asked her if I could take her spot. Also, I would like to note. My mother, my father, My grandmother, AND my husband are all patients of Dr. Nowell's. FOR YEARS, not months, not a few years but for over 10 YEARS!! The pain came from a tooth that required a root canal. I paid cash up front for every appointment, the root canal and the crown for the tooth in question. Around a total of $600.00! A few weeks after the root canal was completed. I called the office once more, my tooth was so sensitive. I called to verify that this should be happening because I was not familiar with root canals or crowns. The office staff was once again rude and replied "of course you are going to have sensitivity, you just had a root canal". So for 10 months I have lived with sensitivity. Over a month ago, I woke up in excruciating pain. My root canal is failing. I called to see if Dr. Nowell's could get me in to look at my tooth. In tears again, GINGER once again told me that she could not work me in until JUNE. Its February. Its the root canal they did!! Well guess what, if you have blue cross blue shield insurance. They will not cover work on the same root canal or revision on the same tooth for 5 years. After calling another dentist in Dothan (that I am not a patient of) they we able to work me in the same day. Even they could not believe the general disrespect, and lack of patient care this office has shown. I am now preparing to have a revision done on the same tooth that I paid over $600.00 to be done again. That will cost me $850.00 for the endodontist, and another $600 for a crown (which is not the full price, my new dentist, is offering me a discount because of the root canal failing). I will never return here. My family has decided they will not as well. After, finding a new dentist with a very FRIENDLY staff, unlike Ginger. I will not have to worry about making appointments and being scheduled 3 months out."

"Dr. Nowell has been my dentist for over 25 years. When I first saw him I had several bad experiences with dentists in the past so had not been in over 10 years. He and his staff have always been patient, kind, professional, caring, and even have me laughing on occasion. I moved about 2 1/2 hours away over 7 years ago but still drive to Dothan to see Dr. Nowell. He and his staff are the absolute best."