Park Inn by Radisson Albany, GA 2729 Pointe North Boulevard, Albany, GA 31721

"Awful, horrible. Absolutely the worst customer service I have ever experienced in a hotel. My husband works out of town every week and constantly stays in hotels. His plans changed and I needed to modify the reservation not only was the front desk completely unhelpful but refused to give me her name and hung up on me several times. I will make sure that my husbands company avoids this hotels and all affiliates in the future. Do better."

"Great customer service! We had a big group and kept changing who was staying with you and they were extremely accommodating! Very nice staff! Good breakfast! Rooms were clean as well!"

"I enjoyed the hotel. However, fraudulent charges started appearing on my Choice Privileges credit card the next day in the same town. This hotel was the first time I had used the card in over a month. The front desk clerk requested to see my credit card at check in."

"Best value for the money. I wouldn't think of staying anywhere else. What impressed me the most was the staff's genuine care for my well-being. They consistently checked in to ensure that I was enjoying my stay and offered personalized recommendations based on my preferences. Their knowledge and passion for their job truly shone through in every interaction."