Home2 Suites by Hilton LaGrange

"New hotel; overall I had a good stay. Unfortunately, it's several miles from downtown where the best eating places are. I did not find any good places to eat near the hotel. So, be sure to pick up dinner before you go to the hotel unless you want to drive back to downtown."

"My family and friends stayed at the location in October the hotel and Katrina we amazing! But Paul the manager is a liar. I spoke with him on 10/30 to let him know that a representative of the hotel brought his dogs in to eat breakfast with him and then he let the dog go so that he could roam free in the lobby while we ate breakfast! I also provided that the lady, her boyfriend and granddaughter were in the restroom together. He told me that if I wanted compensation speak with the company that I booked through! So I did and he sent an email to the company telling them that I never complained to them so they declined compensation. I then called their corporate office and spoke to Kristina who was amazing! She advised that the President would call me in regards to the matter. It will be a week tomorrow and I have called twice! Now I know why Paul does what he does.. Management is horrible but the hotel staff and the hotel is amazing. I have also left several messages for Kyle Crawford, who told Milly the receptions on 11/20/23 at 4:30 he would call me in 30 minutes its now 7:14pm. I'm filing a complaint with the better business.. No that is now what we agreed upon Paul and you as well as I know that. You told EXPEDIA that I never filed a complaint. That was truly a lie, because now you are saying we had a pleasant conversation. Refund!! In response to the owner, I have reached out several times to your office to be told that you are not taking my calls. Don't get me started on calling your corporate office, they take no calls. To fact its sad that your in a small area where employees want to help but are afraid of loosing their jobs.. I know why you handle situations the way you do, because your corporate office does business the same way!!"

"The staff is very helpful, professional, and accommodating. The rooms are very clean, and the property is well maintained. I really love the kitchenette in suite 424. The price point is very reasonable as well. The location is right across from Great Wolf Lodge. Great fun for the family."

"Stayed here for a Tracy Byrd concert in Franklin Ga. The rooms are immaculate and very comfortable. The staff Katrina and Alfie were great. They were very personal, professional and knowledgeable, of the hotel as well as the surrounding area. Both possess great customer service skills which made the stay more pleasant. My only complaint is, they need a larger selection of snacks and beverages at the Saudry shop/store, other than that it was a great place to stay and I would definitely recommend this hotel."

"When I first came to this area for work, I was testing out a few of the different hotels in the area. Once I stayed here I knew this would be my long term decision. Rooms and outdoor pool are clean, variety of free breakfast choices in the morning, the gym is well equipped and plenty of parking outside. The area has a few fast-food options nearby but I tend to drive to the supermarket and stock up for the week. All the staff are great and especially Alfie! Will be here for the next 6 months and looking forward to it!"