Kroger

"Somebody in produce put vinegar in the $5 fruit bowl. Vinegar does not go in fruit. The woman at self checkout was rude."

"Yesterday I walked in to make a return on an item that was expired and stale. I stood at guest services for about 3 minutes and a worker who was working at self check out looked and me and yelled “it’s closed.” I asked if she was talking to me and she said yes, it’s closed. I was clearly perplexed and asked if I could make a return, she said no, it’s closed. The worker didn’t ask if she could assist me with my return or anything, she just turned around and continued her conversation. I walked out, called the number on the site, no answer. Frustrated, I walked back in and asked a worker that was bagging where can I make a return. She was so nice and friendly, she walked me over to another register and processed my return. I understand that working in customer service is hard, I experienced it for over 6 years. What you can’t do is be rude and dismissive to a customer who clearly needed help. I will NEVER return to this location."

"Employees are nice but this store does not rotate stock. Always check the dates because 90% of time packaged produce or dairy is 30+ days past expiration."

"They’ve been open for almost 3 hours yet there were still cases of merchandise all over the floor, empty carts all up and down aisles, and customers trying to navigate down aisles that have nothing but empty shelves. So why are all the other Krogers fully stocked when they open at 6 AM except for this one? This location has gone downhill so bad over the last couple years and I’ve decided that I won’t be coming to this one anymore. Go to the one on Lower Fayetteville Road, it’s clean and always well stocked."

"This place has gone to the dumps. They can’t keep the shelves stocked. Employees sit on the side and smoke and stink the place up. They allow some man to sit outside and play loud irritating music all day. People constantly asking for money as you come into the parking lot. This type of stuff NEVER happens at Publix or at the Kroger on Lower Fayetteville Road. I also attached a photo - look at the carts in the parking lot. I’ve seen so many roll into peoples cars. DO BETTER KROGER. This picture of the carts was on 5/27/23 - RIDICULOUS!!! When they had their GRAND REOPENING and the big bosses were down, everyone was on their toes like little busy bees. But now, back to the same lame Kroger. Lines backed up down the aisles. Three of six self check out running. Always so many just standing around talking and doing absolutely nothing. It’s an absolute miserable place to shop at. Take my advice go somewhere else."