Mall of Georgia Ford Service 4525 Nelson Brogdon Boulevard, Buford, GA 30518

"Darreyell the young lady who assisted me (if that's what you can call it) is VERY rude. Both times I have dealt with her she portrays someone that is very disgruntled. Well I'm very sorry, you work in a customer service environment. If you can't be pleasant go find a different job! We have spent many many tens of thousands of dollars with Mall of Georgia Ford, I expect better service and someone to actually be pleasant when dealing with them. We certainly haven't spent all the money to deal with someone who is snooty."

"Service advisor Brian at Ford Mall of Georgia gave EXCELLENT Customer Service!!! He was the Absolute BEST at Keeping me informed about my truck. When I sent a message or had a question or concern, he Immediately got back to me same day within 10 minutes of my inquiry/call! I’ve never received promptness like that in the past so I must say I was blown away with his impeccable customer service!"

"I have never had such great service. I was promptly greeted by Alan and Scott before I could even get out of my vehicle. I felt important and wanted. Just the way a customer should Anyways, the experience was great and the lounge was nice. Keep up the great work guys and gals!!! Sure wish that Nate guy was still there. He was the best"

"The staff were friendly, knowledgeable, and courteous. They provided me with world class service. The break room was well lit with coffee on tap. And very nice flat screens on the wall. My overall experience was great."

"I had a pretty major service done. Which involved a lot of labor and money. I believe the job was done right. My only complaint is there were a lot of components removed to complete the work. Like the valve covers, upper intake manifold and the air intake. None of which were even dusted or rinsed off. Which would have taken just a few minutes if even that. Nothing a trip to the car wash won't fix. Just makes me wonder how much dirt may have fallen down into the motor when disassembling and reassembling."