Complete Auto Body Detail Paint 1790 Atlanta Road Southeast, Smyrna, GA 30080

"Getting into my garage has been and issue and my car sure suffered from our battle. I had a broken passenger door mirror, broken bumper clips, and scraps on the sides of my bumper. Every morning when I stepped into my garage the damage to my car would be the first thing that I saw. After getting quotes from body shops that left me in shock, I went to see Lawrence. They are professional, detailed oriented, and timely. I was so pleased with the results….and the price! Please stop by and check them out….you won’t be disappointed!"

"I got my Ford Mustang repaired here a few months ago after i took too sharp of a turn and hit the corner of a narrow building entrance. The rear of the passenger door and bumper were badly scratched and dented. Took it to these guys and they fixed it up like brand new. Dont even remember what damage looked like anymore. They were very communicative and worked with my schedule to get the job done on time. They take pride in their work and are very trustworthy. Highly recommend these guys for any of your car repairs. Wish they did car mods too so i could take my mustang there for them to do as well"

"Lawrence did a good job on my car. My bumper needed to be repaired and painted after someone scraped it. The turnaround time was good and so was the cost of the repair. He also restored my headlights and they look much better than they did before. I am pleased with the quality of his work and I would recommend this shop for painting & repairs."

"First off, I would like to say that Lawrence and his crew did more than an amazing job on my vehicle. I am still in awe. They treated me like family from the gate. He kept me informed every step of the way, and if you look at my vehicle, you can’t even tell anything was wrong with it so if you were looking for the work done right, I suggest that you go see Lawrence and his crew with your issues. Trust me you won’t regret it. They are amazing."

"DISAPPOINTED - Complete Auto Body Detail Paint came highly recommended by a good friend who’s used them for past collision repair, and after looking over the reviews, I was confident in using them for my front door replacement after my recent auto accident. Initially, speaking w/ owner Lawrence Peltier during the damage assessment, I felt assured that my vehicle would be in great hands for the repair. Unfortunately, I didn’t experience the quality of customer service that I anticipated throughout the process. Upon dropping my car at the shop, there were delays in opening my door, where it took a week to perform. I was concerned about the delay, however, more so, there was a lack of communication in making me aware of the issues encountered, as well as presenting options that could of expedited this process. Lawrence was indisposed due to an emergency so his shop team was supposed to contact me about the ordeal, however, I never heard from anyone and if it wasn’t for my proactiveness in calling the shop throughout the week, I wouldn’t of been aware of the scenario. Upon finally having my door opened, I was informed of additional damages, which was expected, but when I had the opportunity to speak w/ Lawrence about the lack of communication, he was extremely defensive throughout the conversation. As I was paying for the repairs out-of-pocket, he informed that my vehicle was “not a priority” since insurance claims took precedence and made it appear as if I shouldn’t of had the level of concern about the delay. Agreeing to move forward w/ the repairs, I remained proactive in checking upon its progress and my car was ready about 10 days later, however, upon receiving my vehicle, I found further interior damages from the team shifting components on my driver side to access for the repair, and there were issues closing my door properly. After bringing my car back to the shop to assess my grievances, Lawrence didn’t want to accept responsibility, insinuating that with my car being older, it “came in that way”. He eventually agreed to adjust my door, as it wasn’t closing fluidly, and when I came back again for the appt, he continued to deny the damages/rough treatment his staff left on my vehicle, to the point in which we were arguing in front of the shop w/ him asserting that he was only going to adjust my door. There were adhesive marks from taping on my car top, clear coat sanding debris throughout my dash, missing/loose interior components, etc.—I eventually paid for full interior detailing on my own to correct, as I refused to breath in the fiberglass debris from the paint sanding for a week until the adjustment appt. Lawrence ended up removing the adhesive residue off my car top and windows, and cleaned my driver side front headlights following the argument, but at that point, it was too little, too late in terms of the quality of customer service received. As mentioned, I’m highly disappointed and moving forward, aspire that the shop engages in better customer service consistently across the board—whether you have a new vehicle, older car, insurance sponsored or self paid job. Complete Auto essentially gave my vehicle 2nd class treatment due to it being older, and the verbal confrontations from Lawrence left a negative impression where I’m unable to entrust in their services at this point. As a customer, you expect quality care, especially if legit concerns are being brought to attention, and I didn’t receive that—I was left to fight for my claims and even when resolved, made to feel that my business wasn’t valuable. The workmanship on the door itself was good, but between the arguments and residual damages left from the initial repair, I wouldn’t recommend unless you have a brand new car being repaired under an insurance claim. Aspiring that the customer service improves for future patrons."