Sbarro

"Neither the person handling the food nor the cashier spoke good English or really cared about communication. When ordering I noticed there was a pizza with no red sauce. I asked if it was like Alfredo. His response was white cheddar. I’m not a huge fan of red sauce so I decided to go with it. He did seem to know enough English to ask for here or to go. At the register we were rung up for our two slices of pizza and two drinks. Our total was either $15 or $16 and some change. I asked the lady to please split my payment. $15 on one card. The rest on another. She gave me a blank look. Did something on the register and said okay. So I tapped my card. She didn’t say anything but the screen came up again to pay. Figuring she’d done as asked I switched cards as planned. She said $1. I told her I had wanted to split the payment. She should have been paid. She flipped the register screen around to show I owed $1. I said now I don’t know what’s what on the cards. I pulled out another card. Thinking it had gone through I stepped aside for my other half to grab our drinks. She called over the guy handling the food. He called out we still owed. I said to him it should be paid it was split between cards. He flipped the screen around to show I still owed $15. I ran the original card again. After affirming we were good we hurried along. It was a very embarrassing ordeal. I didn’t get a receipt. I do feel as if I somehow I over paid. Once I was seated my other half scouted out other places to get napkins and straws for our to order. I know it’s on the mall to keep the food court clean… there wasn’t a clear surface anywhere. The sides of the tables were sticky. There was a lady wondering around with a towel and spray pretending to clean. We found the least bad option to sit down. My other half had no complaints with his pizza. Mine was all right. There was no sauce of any kind. It was basically cheesy bread shaped like a slice of pizza. I told him I don’t want to eat here again. I don’t like places where I can’t be understood. I’m handicap and have enough issues without being made to feel incompetent and/or embarrassed."

"Like being in New York City! My old boss Michael would always rave about going to NYC for business and getting the best pizza at Sbarro's."

"I love sabarros and I usually always have good service. But this time it was awful. I had to yell to get someone to come out from the back to come serve guests that were waiting. Then I noticed he NEVER changed his gloves (he had gloves on prior to come out the back) from getting the first customers food, then touching the register, then touch my food, then to grab my cash. ALL with the same gloves on. Who knows if he changed them after I left. I will be coming back to talk to the manager. This cannot be acceptable, especially during late lunch time."

"Definitely better than typical pizza chains like Dominos, Pizza Hut, and even Papa John’s. Slices are pretty big. I like how the crust is fluffy and slightly crispy. Toppings are really good and so is the cheese and sauce. The only thing I don’t like about Sbarro is the price. $6 for one slice just seems too much for the amount of food you get. The slices are thin so it’s not as much food as it looks."