Domino's Pizza

"My 14 year old came in and ordered wings for carry out. A manager took her order. My daughter paid cash. Apparently, that manager left. After she waited 20 minutes for wings she was then accused of trying to steal them. The staff ganged up on her. She was in tears. They called this previous manager who verified she did pay. That should never happen. For one thing nobody wants 20 minutes in the lobby for a carry out to steal it. U walk in order then pay and wait. Nobody should be treated that way. I called and the manager "Leah" said the other manager made a mistake. This is unacceptable. Poor customer service. Unbelievable. I have been a manager in a restaurant for 24 years. Never once made a customer cry. Never accused anyone of stealing unless I absolutely knew all the facts before confronting a customer. NO MATTER HOW OLD THEY ARE. THIS IS HORRIBLE MANGAGEMENT AND CUSTOMER SERVICE! SHAME ON YOU!"

"Keep in mind, if you order after 5 pm to 8 pm, delivery times will be a 1-1.5 hour wait. Only so many drivers for a HUGE delivery demand. But order waits in line to be made. Once made, it goes out immediately. I love their food, and have not had a problem that wasn't corrected by a manager, one time. Domino's doesn't have a NY-style pizza. They have hand-tossed, a Brooklyn,( which is thinner than a hand-tossed and cut into 6 slices, not 8) Thin Crust, or Pan in medium only."

"Waited 30 minutes for my order, which contained a medium hand tossed extra pepperoni pizza, and when we got home, it ended up being a medium sausage and mushroom pizza. Now we have to wait even more time while the rest of our food gets cold so we can get our right pizza. We did try calling them, and they won't answer the phone, which is even more inconvenient for us. It's not a great experience, and I won't return to this location again. I rated 2 stars for food because we can't enjoy ALL of it hot!"

"Find that their pizza is delicious but wish they were a little larger. But the chicken wings are not cooked enough. They have a lot of fattiness to them. Have to spit it out. Sorry to say that but I have to be honest."

"If I could leave no stars, I would. My pizza looks like it got a facial by Sweet Baby Ray himself before getting tossed in a dryer on the tumble setting. THIS is acceptable? Called to complain just for the assistant manager to say "That's how they always look, you can order another one but it'll look the same". OH REALLY? Is that what corporate would say? :) Because we've ordered it before and it's never been like this. What even is this? It's so soggy you can't eat it. Then they said they'd send another pizza which was never received, so that's the end of my business here. It's absolutely ridiculous."