Griffin Import

"Chris love to steal money from people. He charged me 250 for a Diagnostic Stating that the car will be back to factory settings And that the problem would go away. The car is still the same way as I brought it in. I don't recommend Griffin import service."

"THE SERVICE OF A BMW DEALERSHIP - IN GRIFFIN ! I need to set the record straight for all of these less then 5 star reviews. I have never been to this location and it was recommended by another repair shop in the area that could not diagnose my BMW. So this car has been the absolute best car I have ever owned but it has also been the most expensive - it will also be the last German car that I will ever purchase - EVER!! So the diagnostic fee was $250. I was informed (very professionally) - the deposit or diag fee does not apply to repairs. I thought that was completely reasonable. Another large and long standing repair shop here in Griffin did not have the computer equipment or the experience to begin to tackle this problem. It was discovered that the main computer had a fault and needed to be replaced. I was also told it would be covered by a 2 year warranty (I was pleasantly surprised). I was also told that it would cost about $2,200. Not that I did not trust Griffin Imports but you know - I called the BMW dealership in Macon now that I knew what the problem was. The dealership in Macon wanted almost double the cost to make this repair. I am very thankful for GRIFFIN IMPORTS - IN GRIFFIN that saved me money and the hassle of taking this car to a dealer in Macon and completed the repair flawlessly with a warranty. For those of you low star folks - highly skilled - high tech repairs are expensive. If you have a car worth investing in - especially a not so common import - this is the place !!!"

"I've read a few reviews that said fair priced! I disagree! First they charge $150 for the diag which is more than the dealership, then they over quoted the repair. I told them I needed a new valve cover gasket. A week later he tells me it'll be $1,580.00 to reseal the valve covers. Most owners I've talked to since have had the same repair done between $400 and $700. He probably does good work but I will never know at that price. A week after picking the vehicle up, I popped the hood and torque the valve cover bolts (a couple were loose) and NO MORE LEAK! So this joker was gonna charge me over $1500 for something that took me 10 minutes to fix myself. Furthermore, a few days after picking up the vehicle my ABS light comes on. Never had a problem with the abs until they touched my car!"

"I recently took my 323 for repairs because my engine light was on and I needed to pass emissions. I was very impressed with the professionalism, quality of work, and reasonable upfront pricing I received. They quickly diagnosed the problem and gave me multiple options for repair."

"Excellent service! Wish I had found this shop before the other place had done any damage. But this is home for my Mercedes now. I know Chris will take care of her as she ages."