Maaco Auto Body Shop & Painting

"If I could give zero I would, they were great when I first dropped my car off to get painted but after they left a rough spot on the front grill area and had to repaint it they had nothing but an attitude. Now after a month we realize they broke the clip on the front hood luckily my husband is a mechanic so he was able to get the hood open but with that being said it would’ve been nice to be notified that the clamp had broke and needed to be replaced. Disappointed in this company’s ability to fix their mistakes and attitude towards customers."

"I have reached a point of extreme frustration with Maco and their business practices. I initially approached them with a door handle issue, and despite my explicit request for a targeted solution, they insisted on ordering the entire door handle "just in case." Following a waiting period due to the handle being on backorder, they kept my vehicle for a few days to address the problem. However, upon its return, I noticed the handle was still loose, and the window trim had been damaged. Upon reporting the issue, they apologized and promised to rectify it promptly if I brought the vehicle back in. Despite their assurances, the subsequent visit resulted in a few days of repair, and I was informed that the window trim was on backorder until July. Although they claimed to have fixed the door handle, it remained loose. Despite my willingness to tolerate it until the window trim could be addressed, I never received a follow-up call. It wasn't until my window malfunctioned, refusing to roll up, that I contacted them again to inquire about the status and reiterate the persistent issue with the door handle. After a preliminary check, they provided me with a return call within a week. However, during the subsequent attempt to address the problem, a miscommunication occurred, and what I expected to be a one-day drop-off turned into a frustrating 2.5-day ordeal. On the second day, I received a call informing me that they couldn't attend to the door handle because the window repair had consumed the entire allotted time. An additional appointment was scheduled for the handle, extending the overall timeframe. Astonishingly, despite having my vehicle for seven days (five business days), they were still unable to repair the door handle. To add to the frustration, each time I brought it in, they seemed to treat the door handle issue as something new, despite my earlier payment for an entire door handle replacement. Today, I was informed that they were assuming it was a base issue and that ordering the necessary parts would take even more time. Having spent over $650, my car is now in a worse condition than when I initially turned it in. When I requested compensation for the added troubles, I was met with silence. Trusting your car with this company is not advisable"

"Great customer service. Dependable. Works great with the insurance company after an accident. These folks are not amateurs. They may give you a big dose of "southern charm", but they are extremely professional, knowledgeable, and accurate when it comes to paint and body work. Our car looks almost new again. I highly recommend Maaco!"

"I had my son’s car painted for Christmas from red to grey. when saw it we just had a JAW DROPPING MOMENT WOW WOW WOW Great job fellas HAPPY HOLIDAYS"

"Great work and the Front Counter gave AMAZING customer service with updates and answering questions. Our 2000 Dodge Ram is looking new and our 16 y/o will be surprised by Santa thanks to Maaco!"