Lowe's Home Improvement 50421 Valley Plaza Drive, Saint Clairsville, OH 43950

"We bought a washer dryer and the dryer needs looked at and no one will help us, no service after the sale, appliance guy gave us an 800 number and hung up. Beware be very aware that they don't back their service of products they sell, very bad"

"To the wonderful lady associate that helped my Mother on Monday 12/18/23. This lady helped my mom from being scammed out of her entire bank account. She knew this was a scam and took my mother to call her bank. I am very grateful to her. Mom was so upset she didn't get her name. Thank you, you are a blessing."

"I worked there for maybe a year. I asked to go use the restroom. I got their at 7am. It was getting close to noon. I was on my monthly period. I could feel it leaking. They told me no. Because they had to have 2 people on registers. I got to go on my lunch break. I believe was about an hour later. I went straight to the bathroom and it had leaked all the way to my knees. The assistant manager said to take an extended lunch to go home and clean myself off and then come back after. Then they ended up having me stay an hour after I was supposed to leave. Please be kind to the staff. You never know the conditions they have to work in. This happened years ago but I still think about it and get mad. Because I feel like that was unnecessary."

"My 1st experience I'll give a zero star I came in with my daughter and husband trying to look for stuff for my new house particularly plumbing. The associate name was lucas who came over said he was a manager was very rude talked to me and my husband like we were dumb and made me and my daughter really uncomfortable by saying some inappropriate things. couldn't help us with our questions it was just an overall bad experience with him in every way, we will not shop again if he's there as well as a boy named Dom was very rude treated us the same way as Lucas like we were stupid it makes shopping really bad when you experience rude and awful associates like lucas and Dom. My 2nd experience i'd give a 10 star I caught an associate named Isaiah as he was walking to the front I was looking at appliances and had some questions he told me he didn't work in appliances but in the front but he'd be happy to help he stopped what he was doing and helped us answered all my questions he was very knowledgeable about the washer and dryer we were looking at as well as answering questions about a fridge to my husband he very much sold us on all three appliances for our new house, he was very nice and polite he recommended we sign up for a Lowe's card next time we come in and gave us a lot of help and knowledge while we shopped. Now we'll be back in next week to purchase a new washer and dryer and maybe even a new fridge. Thank You Isaiah!"

"I had the best experience this morning. I was looking for an associate in electronics. He was busy, but a gentleman stepped up and said I can help you show me what you’re looking for and I had a picture I showed him he said Lowe’s does not carry this particular adapter because it’s European but he let me know where I could find it and he helped me find the plug and he saved The day for me. Also, the store was cleaned organized stocked and very welcoming."