RNR Tire Express

"Will keep calling to get you to sign up. Give them information on what you want, they say they will get it together and then never hear from them again. No communication inside the store between employees either. Edit this is just superb customer service. To the day. 2 MONTHS LATER they decide to call to get me those wheels I wanted XD."

"Giving one star because I can’t give any less. I placed a request a week and a half ago for a front end alignment. I was called back to schedule. I initially spoke with the “manager” who told me they had an open appointment for Dec 7th. I took that appointment and began to set up my account. After getting my name the manager said hold on and asked another worker to take the call in the middle of it. I didn’t mind that but when the woman got on the phone she answered as if I hadn’t been helped at all yet and seemed confused by everything I was saying. She said they also had an appt for Dec. 7th. I gladly took that appointment even though my car honestly needed to be seen sooner. At the end of setting up my account she tells me it was a mistake and they didn’t have Dec. 7th available. (I had already bought the Groupon.) I was told they only had Dec 13th available. To which I said I can’t wait that long so I’d have to be refunded. She then said oh wait we can get you in Dec. 7th at 11 am. I said great. She scheduled me and never mentioned a confirmation text. Fast forward to right now I show up on time for my appointment and I’m told I have no appointment. I took off of work and drove 40 minutes here to be told they’d have to schedule me out further. I declined as again my car can’t wait and asked to be refunded. They were not interested in trying to help me get a resolution at all. Half the staff seemed irritated already and my time was completely wasted as well as my money. I will not be back and highly suggest no one else schedules here either."

"I absolutely love their customer service! My Customer experience was amazing. They were fast they, were effective, and they were extremely helpful. All the questions that I needed answered, they answered them in full and reassured me that I was making the right choice. Five Stars for me and I absolutely recommend them for anyone looking to get this type of work done!"

"I bought some aftermarket rims from here and my experience was positive. Staff were helpful in getting me through a difficult to find selection of 4 lug rim options but we found some. The price was definitely a bit high but, the convenience of financing made the price worth it. The only real drawback from here was those limited options for 4 lug patterns."