CVS

"Marcina was very rude. I watched her purposely hold a drive thru at about 1230 as she sluggishly processed and retrieved medication. I was notified the day before that my son's medication was ready for pick up. I still had to wait 6 min for her to check me out through the drive thru. She laughed and giggled with a coworker as she told me that she couldn't hear me. Very unprofessional! It's a great thing that I have other pharmacy options."

"The worst pharmacy. I was in line at 5:50 in their drive through. Two cars just sat in front of me. I finally got out and went inside at 5:57 with an outraged customer ahead of me. They attempted to close the gate in our face. They let it back up for her and I’m still standing there. When it’s my turn I’m so I’m closed. No consideration. I said I was already in the drive though and came inside because it’s going slow. Everyone just stares at you. No manager steps in. Where is the appreciation of the customer. I can take my business elsewhere and I hope everyone does the same. Matter of fact every time I come here they have an upset customer. I guess today was my day. It’s always the same blank stares."

"The drive thru window for the pharmacy is closed more than it’s open, which forces customers to go inside to pick up their prescriptions. I stood in the pharmacy line for about 15 minutes before making it to the counter tonight. As a result, I ended up picking up items from the aisles as I waited. When it was my turn, the cashier retrieved my prescriptions, rang them up, then asked me if I could pay for the additional items at the front of the store. Seriously?!? I was already inconvenienced by having to come inside, so the absolute least that they could do is ring up all of my items (both pharmaceutical and non-pharmaceutical). The only reason I use this pharmacy is because it is the closest pharmacy to my home that is approved by my insurance, otherwise I would not use them at all! This is poor customer service!"

"Please dear God, if you can help it do not use the CBS first. They don't answer the phone in the pharmacy anymore. It goes to a call center so it takes 30 minutes. Every time you call to get your order placed then you get there and sit 47 minutes in the drive-thru for only two cars to be in front of you. It's the craziest thing I've ever seen and this is not a new experience. This is been my experience for 5 years now. I will be transferring every prescription that I can and never use this CVS again. Please if you value your time do not go there"

"They have closed the drive through window at the beginning of winter . I’m a single mom I don’t have time to get out my car with kids on my lunch break for something that could be handled in the car . I’m very disappointed and i will be moving all my prescriptions. It still did not prevent you from having a line"